Purchases at Silpo UA with cashback in Portugal

If you carefully place an order (place and pay directly from the website, not from the mobile application), then there are no problems with cashback. Their website is a little slow, but you can use it. Order formation and delivery depend on the buyer's location (the nearest Silpo store is selected). Sometimes this is not convenient - because the nearest store may be relatively small and have a smaller selection of products/availability/freshness. Therefore, location is an important point when ordering. Personally, I have no complaints about delivery, but there are nuances - in Lviv it is now done by couriers on mopeds (therefore, there are restrictions on the weight of the order). Since I use Silpo delivery often, it is obvious that sometimes there are problems (rarely, they are resolved through support, nothing catastrophic).

They gave a second chance to deliver home from Silpo. The first time they rescheduled the time more than 5 times. In the end, they brought it the next day, with defrosted products. Today, for the second time, the order did not arrive at the time indicated on their website, they extended it twice, saying that the courier was on the way. After 6 hours of waiting, we were forced to cancel the order, since it was no longer possible to stay home and wait for the products.

Cashbacks are constantly being rejected. It's unpleasant.

First they canceled the bonus points (they don't work on promotions), then they made the site worse (it freezes and removes items from the cart by itself or constantly gives various errors), and now they've also made the minimum order 200 UAH for pickup. This is really the end, with such prices try to choose something for 200 UAH, and there is no alternative, because Silpo doesn't issue cards in person, and not everyone has the opportunity to install their application

The online store is simply HORRIBLE, I made an order before that and couldn't pay on the website - well, I think my can't figure it out, I paid the courier. I thought about making an order today, went to the website, collected the basket, added the address and after that I couldn't log in to my account, you enter your phone number, you get a password but you can't log in. Support couldn't help with anything, except for the advice to clear the cache, of course it didn't help much. So I went to a supermarket of another chain. I don't recommend this store.

If you want the reviews to be useful, then you don't need to block them. Since the delivery amount is small, there is also cashback. Why is that????

The order was made on 16.12 and still hasn't been shipped. You call the hotline and they only promise that they will ship after 18:00...and, no movement of the order. Although the delivery date is 18.12, and today is already 20.12. Will I order online delivery from Silpo again? Probability: close to zero.

I constantly place orders at Silpo, I am very satisfied with the service. If there are any problems with the order, they are immediately resolved when you contact the hotline, they are very loyal to customers. I am very glad that there is also an opportunity to get cashback for purchases. Once a month (which is very quickly, compared to other stores) all cashbacks are confirmed. Thank you Silpo and LetyShops!

I placed an order in Silpo and the cashback was rejected. Who knows what the difference is between doing it on the website or in the application! different prices for goods or something. Explain this! By the way, the last few times some of the goods have been constantly out of stock. It is very inconvenient, you place an order for specific goods, and when you collect them they tell you that they are out of stock. This way they can update the information on availability more quickly!

Today I placed an order at Silpo, everything has always been fine, but today, as luck would have it, stinking meat arrived. I had to throw 230 UAH away. Thank you Silpo. First, check the product you are placing in the order.

I am shocked by this office. Ordering the goods is another quest, the site constantly hangs and redirects to the initial page. Got it. Then let's write that "the product is tangible" or "we are waiting". corrected Then the delivery address is constantly directed somewhere. I managed. Confirmed payment. I'm sleeping They call "The order has been cancelled, the funds have not been debited, please order again." I ask about the reason for the cancellation.. something was muttered there. Well, I think... anything happens... maybe magnetic storms. When I got to the phone, the funds were debited, the order was made, and two more packages of UAH 13 each were inserted into it. Do I need those packages???? What, I'm going to transfer from the box to packages at the post office???? I'm calling The main thing is that everyone is very sorry, one hundred "sorry for the inconvenience". I ask why my funds were debited, when the previous operator assured that they were not debited.. Again "sorry for the inconvenience"... and most importantly, not a single clear answer to the question.. only "sorry and we apologize". And the funds, they said, will be returned to me within 5 days. And if it's a weekend, then maybe a week will pass. But you didn't show off there, using my funds for a whole week??? I understand that 2k. it's not that much money... but it's mine! In short, pass by this office if you want to save your nerves and money.