Purchases at Фокстрот UA with cashback in Portugal

Thanks for the good opportunity to get cashback, everything went well. I recommend

I bought a refrigerator with increased cashback. Everything is fine, within a month there was confirmation. Thanks Foxtrot and Letyshops!

When there is an increased cashback promotion, Foxtrot always refuses cashback. Both times I have increased cash-back in this store - only through disassembly. And it’s not a fact that they recognize it through a complaint a second time, I’m waiting for an answer. The first time they didn’t recognize it, and in my opinion Leti himself compensated for something.

It is a bit inconvenient in the store, if you choose a lot of products, the self-pickup option disappears, but they don't write about it anywhere.

Everything is fine, I bought a laptop and received a good cashback within a month.

I checkout the goods for the second time and the cashback is credited only with the help of letyshops managers, it has never been automatically credited

My cashback was stubborn. Thank you Lety Shops helped! The purchase was found and the cashback was credited.

Review 1: If I could, I would put a minus. Do not mess with these scammers, do not waste time and money.
An order with cashback is split into two orders, since one item was out of stock. The order is partially delivered, the second item has been waiting for more than a week. I took it myself from the store a week later, I had to go twice: the goods were lost, the order was canceled, a new one was created. I received the entire order three weeks from the date of the order.
Cashback is, of course, lost. An application was submitted, more than a month of searching, and as a mockery, a cashback was charged on a second item worth UAH 1300, while on a product worth UAH 10,000. cashback, of course, is not credited.
And all the way I heard only one thing from various Foxtrot personnel: "Sorry, we can't do anything."
I can only say thank you to the manager Masha that the first product was delivered on time, despite the fact that it was delivered on a different date with a delay from the one originally specified when ordering.
This was my last order at this "store". With such an approach to customers and such "kiddies" that with delivery, that with cashback, I not only cannot recommend them, I advise everyone to bypass the tenth road

Review 2: I will add to my past comment that after the intervention of the Letty Shops team, the same bonus was added. Many thanks to the Letty Shops team for this! Foxtrot a wish to learn how to work correctly with modern tools for increasing sales and, first of all, soberly measure the capabilities of their logistics with the size of the sales funnel they are trying to generate.