Purchases at Фокстрот UA with cashback in Portugal

I have the same situation as in the previous comment!!! I ordered a phone yesterday through the LatiShops platform in Foxtrot. In the store, upon receiving the order at the cash register, my order was simply changed (it became a different order number) ((((Thus, the product was bought, paid for. Only cashback in the amount of UAH 105.82 was NOT charged! Quacks! I categorically do not recommend either Latishops or Foxtrot. Divorce !

I bought the product through the application, immediately paid online, followed all the rules and have a receipt. Cashback is lost - wait 4 months for the store's response. I wanted to try whether everything works so well in the advertised application. At the exit: there is no explanation, expect something, and what is not clear. Foxtrot sent an e-check with a slightly changed order number and I think that's the problem. This is an absolutely unscrupulous attitude towards customers, since I did not change anything in the order myself. In principle, if you just bought it in the store, there would be no cashback either, but why do you go to the affiliate program and blow people's brains. After that, I don't want to use the Leti Shops platform anymore or buy from the Fokostrot store, because it is not clear who of them does not fulfill their obligations to the client. On principle, to be honest, I was thinking of returning the order, it's just that the equipment is bulky and I didn't want to carry it all back.

Cashiers change the order without the customer's knowledge and the cashback does not come. I do not recommend

The cashback was credited on time, the purchase in the store was successful. Thank you!

well, it takes a long time to return the cashback. online payment after passing through Leti only through the Likvi pay payment system. because the bank card is blocked (tried several banks)

Cashback is credited normally, faster than many other stores. But my God, how tired they are forever calling back and trying to sell a showcase product. You refuse and that's it, the increased cashback, which can be applied to one order, burns out

The employee of the contact center managed to fit the anti-vibration stands to the washing machine. Then I re-read the conditions "Cashback is not charged for orders: - created by contact center employees and Foxtrot UA employees; - which were changed after registration (payment method, delivery, etc.)", and realized that I did not pass the quest. But the cashback, oddly enough, was still credited after 52 days.