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Don’t forget about Cashback shopping rules

Purchases at Booking.com with cashback in Portugal

Waiting time for crediting cashback
Average waiting time for cashback: 70 days after departure from the hotel
Maximum waiting time for cashback: 120 days after departure from the hotel

Cashback is credited for booking of hotels and apartments only.

 

Due to the spread of coronavirus (COVID-19) access to some places of destination may be limited. We recommend you to book hotels with the free cancellation option.

Cashback is not credited: 
- for paid taxes and hotel fees (they are usually stated apart); 
- in case of using Wizz Discount Club Card
- for cars rented via Booking (to receive cashback for that you have to go to the website via Rentalcars page); 
- for the "Booking.basic" category (information about that can be found near the room price). 

Attention:

- cashback cannot be combined with any kind of bonus or discount;

- processing of lost orders occurs only if a printed receipt issued at hotel that confirms your stay is provided. Screenshot of room reservation from your personal account or bank statement is not considered any longer;

- the room price after going to Booking.com from our website can differ slightly from the one displayed if visiting Booking directly. We recommend you to sign up or log in to your existing Booking account (if provided) to check the price.

Reviews on Booking.com (36)

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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
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25.01.2022

It's all a scam, twice that I made the reservation from Leyshop both times they denied me the cashback, in addition to providing an invoice as they requested me "to avoid it" and take it complying with the conditions.

The review was translated from Spanish using Google Translate. Show original Show translation
27.01.2022

Hello, Marina!

We are sorry that you have such an experience with Booking. We see that you have an open consultation on this case. To understand the exact reason why your cashback for your reservations has been declined, we need to communicate with our partner. Don't worry, if you have any questions, contact our agent Tina through the Help section and she will help you.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
12.01.2022

Second reservation to Booking through letyshops for which I do not receive Cashback, second time I have to claim. regrettable

The review was translated from Spanish using Google Translate. Show original Show translation
13.01.2022

Hello Miriam!

We are sorry that you have such an experience with Booking.com. Unfortunately, for some reason, we have not received the information about your reservations, therefore the cashback was not recorded.

We have credited you a maximum possible bonus for your first order. Please, follow the status of your request to search for cashback for your last one. We hope that we receive a positive response from the partners.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
03.01.2022

two reservations paid, both were not activated, it's time to wait a thousand years for them to look at it, it's not worth it

The review was translated from Spanish using Google Translate. Show original Show translation
04.01.2022

Hello!

We are sorry that you have such an opinion. Follow the status of your request, please. As soon as the partners respond to you about your cashback, we will notify you. If you have any questions, do not hesitate to write to us through the Help section. Our manager Liza is controlling the process.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
16.12.2021

Two bookings in August of 150 euros with cashback of 21% that have translated into 4.5 euros of cashback in December. I do not recommend using it.

The review was translated from Spanish using Google Translate. Show original Show translation
17.12.2021

Hi Alfonso!

We are very sorry for the bad situation. Unfortunately, we have not received a response from Booking for your orders, which means that we have not received your reward either. On our side, we try to compensate the user the maximum amount that we can of their refund as a bonus, therefore, we have paid a part of the cashback to your balance. We very much hope that your next purchases will be successful.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
13.12.2021

I made a reservation and purchase of € 400 with 25% cashback and after almost 6 months without cashback and without a response from Booking they tell me that they give me € 4. Is a gotcha.

The review was translated from Spanish using Google Translate. Show original Show translation
14.12.2021

Hello!

Unfortunately, we have not received a response from Booking.com. We understand that it is not the entire amount you had, but we also have limits and we do not always have the possibility of compensating everything, since if we do not receive an answer we do not win either. We are truly sorry for the situation that occurred.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
09.12.2021

They do not return the money, I have been more than three months and I have done everything correctly and I have run out of cashback

The review was translated from Spanish using Google Translate. Show original Show translation
09.12.2021

Hello Rocio.

Don't worry, please, we never leave our users without an answer. If we do not receive a response from the partners within an estimated timeframe, a ticket will be created and our agent will contact you to help.

Greetings!
The LetyShops team

The review was translated from Spanish using Google Translate.
06.12.2021

If you enter from the normal app, the prices are cheaper than entering from here ... it's not worth it ...

The review was translated from Spanish using Google Translate. Show original Show translation
06.12.2021

Hello!

If you noticed a discrepancy in the prices, we recommend that you register or log in to Booking.com, and then check the price again.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
05.12.2021

I booked in August with Booking from Letyshop, and so far I had not received a response. I have been denied having met the requirements. At least Letyshop has rewarded me, but since Booking fatal ...

The review was translated from Spanish using Google Translate. Show original Show translation
06.12.2021

Good morning, Maria!

We are very sorry that you have such an experience with Booking.com and we hope this will not happen again with your next purchases. If you have any questions, you can always contact our SAC and we will do our best to help.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
06.10.2021

I do not know why they raise the Cashback, if later they do not recognize it. I have made a complaint for a long time and still no response. In the claim I have included the corresponding screenshots, to see what ends up happening; but my patience is running out and the app is losing reliability for me.

The review was translated from Spanish using Google Translate. Show original Show translation
07.10.2021

Hi Lucia.

We have sent a request to our partners and we are still waiting for their response. This process can take 3-4 months, and unfortunately we cannot speed it up. Do not worry, if we do not receive the answer within an estimated time, our agent will contact you and help.

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
06.10.2021

fatal. They have not answered my question. I have lost the cashback in letyshop. They won't resend the reservation email despite having asked for it 10 times. I put a star because otherwise I can't send the comment

The review was translated from Spanish using Google Translate. Show original Show translation
06.10.2021

Hello.

We are sorry that you have such an opinion. Booking.com accepts requests only if there is a printed receipt issued by the hotel confirming the accommodation. We have already paid you a maximum possible part on our part. We hope that such situations will not happen again in the future.

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
29.09.2021
It worked fine for me! It's true that it took around two months for it to get credited to me, but in the end it worked out by itself without forcing me to claim anything
17.09.2021

I have made 3 reservations through letyshop in booking and none have ever appeared in my Cashback and since they do not give me a physical invoice they do not fix anything for me

The review was translated from Spanish using Google Translate. Show original Show translation
18.09.2021

Hello Alberto.

We regret that this situation has happened.

Unfortunately, Booking.com does not accept screenshots of a reservation from your personal account or bank statement to process requests. We recommend that you create requests after check-out with the relevant data (for example, a printed receipt or invoice issued at the hotel).

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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