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Don’t forget about Cashback shopping rules

Purchases at Alibaba with cashback in Portugal

Waiting time for crediting cashback
Average waiting time for cashback: 90 days
Maximum waiting time for cashback: 220 days

Cashback may be displayed with a delay of 2 days.

 

Cashback is not credited:

  • for the orders purchased by supplier's link ("Contact Supplier"). For cashback to be credited please place an order using the "Start Order" button and pay for it right after that;
  • for delivery services;
  • in case of using the shop's mobile app;
  • for the following categories: "Protective equipment > Medical and other protective equipment > Masks and respirators" and "Health & Medical > Medical consumables";
  • for orders made from or sent to China;
  • for virtual products (including gift cards, coupons, etc.).

Attention!

Order amounts and the cashback values accordingly can also vary a bit. The reason for that is the conversion of currencies in which Alibaba conducts transactions.

Cashback amount credited to your account balance may vary from amount displayed before. This is caused by conversion of rates between the shop's and your account's currencies.

Reviews on Alibaba (50)

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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
Therefore, we publish only our customers' reviews.
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25.10.2020

SCAMMERS COMPLETELY! There are already two purchases in which they reject the cash back, the cash back extension is activated in green, I redirect to alibaba from letty shops, I make the purchase, 2 weeks pass and they tell me that the transaction is not reflected, they only seek to keep the data in the system and not comply with the cashback, what a great theft.

The review was translated from Spanish using Google Translate. Show original Show translation
26.10.2020

Hello.

We are sorry that you have such an opinion.

The refund can be refused if the order has been canceled and the terms of the store were violated. We cooperate with various stores and each of them imposes certain conditions, which for convenience and transparency we always publish on the partner page.

If you have the additional questions, you can write our manager in your query # 2230004.

We hope your future purchases are successful.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
08.10.2020

I have even recorded my purchase but they simply blocked me and I can not open a query about the same order, they simply do not give me the option here is my purchase recorded on video so that they can explain to me that I did wrong or even that I can send so that all Users see my purchase and everything is clear, and even so they closed the case and they do not even allow me to even consult about it again or send the evidence

The review was translated from Spanish using Google Translate. Show original Show translation
09.10.2020

Hello,

do not worry please. Your account is not blocked.

We see that you have an open appeal on this issue.

We recommend that you place future orders according to the terms published on the store page: https://letyshops.com/shops/alibaba .

Unfortunately, we are unable to contact the partners to resolve this issue and return the full amount of funds. We hope your future purchases are successful, our tips will help you with this: https://letyshops.com/en/shopping-rules .

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
28.09.2020

THIS IS A FRAUD, I CONSTANTLY MAKE PURCHASES FOLLOWING THE WHOLE PURCHASE PROCESS ACCORDING TO THE LETYSHOPS ADVISORS, AND IT NEVER APPEARS, AFTER ASKING FOR HELP THEY GIVE YOU A THOUSAND PRETEXTS AND THEY TELL YOU THAT YOUR PURCHASE DOES NOT APPEAR, IT IS NOT A RECOMMENDED TIME. ..

The review was translated from Spanish using Google Translate. Show original Show translation
29.09.2020

Hello,

We regret that you have such an opinion about our site.

There are a number of special conditions for the refund to be recorded correctly. We see that you have already requested the lost refund. We hope that the response from partners comes quickly and is positive.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
13.09.2020

Lety shop does not know how the Alibaba portal works and it is a business platform and first the quantity and value of the goods are determined and you receive a payment link. There is a different order fulfillment mechanism than aliexpress or Allegro. It's time to adjust the algorithms for such actions, but it's probably not in the interest of lesty shops. I will not mention all my applications rejected for this reason.

The review was translated from Polish using Google Translate. Show original Show translation
13.09.2020

Good morning!

The website of the Alibaba store also includes articles for which you do not need to contact the seller. For such orders and cashback is credited in accordance with the terms of the store. These are the rules set by the store, and we publish them on our website.

Regards,
LetyShops team

The review was translated from Polish using Google Translate.
11.09.2020

Made orders through Start Order, through, Send Inquiry, never worked through the Contact Supplier button. For a total of about 10,000 USD, for a total of 1 cashback was credited through Start Order, the second through Send Inquiry. For everything else, the manager told you everything through links, here you have 500r nothing else to help we can’t ask all questions to nowhere! I recommend the service to carefully register the conditions of cashback on the site or to mark it in 95% of cases out of 100% cashback WILL NOT WASTE YOUR TIME !!!!!!!

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2020

Good day!

Alexander, we are also interested in cashback accrual. To do this, we make a lot of test purchases and write recommendations for users on the store page.

When we do not receive a commission from partners, we try to support users by adding a bonus to the balance.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
09.09.2020

Again an important cashback lost since the chrome add-on did not work correctly, I made a purchase of 2500USD and now they are looking for external excuses not to make the corresponding cashback, crediting the purchase with captures, it is not the first time this has happened to me, in Another time they solved it by verifying the cashback but this time, as it was a significant amount, they did not want to do it.

The review was translated from Spanish using Google Translate. Show original Show translation
10.09.2020

Buenas tardes!

We are honest with our users and we are interested in them placing orders and being satisfied with the service. The system did not record the transition to the store page. In this case, we do not receive any information and neither does the bonus from our partners.
You can see your transitions in your account in the section "orders and finances".

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
07.08.2020
Cashback works. With regular suppliers, first in the correspondence mode, we agree on the price of the product and the price of delivery. Then, through the Start order button, we create the order ourselves, if the seller needs to make changes to the order, this does not affect the cashback. After payment, cashback is already visible in your account within 24 hours. Last charges: 01.07 - 696 $ - 651.48 UAH. 01.07 - 1242 $ - 1 162.55 UAH 14.07 - 324 $ - 308.06 UAH 04.08 - 1032 $ - 1 004.70 UAH 04.08 - 582 $ - 566.61 UAH
The review was translated from Russian using Google Translate. Show original Show translation
29.07.2020

Apparently, Letyshops employees do not understand how the Alibaba platform works, indicating that cashback is not credited "for orders placed through the Contact Supplier button. , on Alibaba, many sellers do not set the ability to start an order by clicking the Start Order button at all, and if there is such an opportunity, then the real price will differ from the one indicated by the seller in 100% of cases, either in a higher, as a rule, or in a lower direction , moreover, the obligation to sell at the price indicated on the page does not in any way oblige Alibaba to the seller. Therefore, the real option to buy something on Alibaba is to negotiate a price with the seller (and many of them do not go to pay through alibaba pay at all, since payment rates through it are high), and, as a result of negotiations, the seller will set you invoice for payment, which will be located in your "Orders" section. But in this case, Letyshops cashback is not credited, even when you go to the order page and pay for it from the Letyshops page. In this case, I believe that the Letyshops site, it would be more honest, not to mislead its users that they have cashback from Alibaba, and not to come up with conditions incompatible with the purchase, since, with the restrictions now established, users will never receive their cashback , and will write their negative reviews.

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2020

Vyacheslav, good afternoon!

All conditions that are published on the page when you go to the store are the conditions of the partners. Only if they are observed, cashback is credited.
We conduct test orders to analyze the entire stage of ordering with cashback. You can always choose the most convenient and profitable option for making a purchase (completely independently through the Start Order button or by contacting the seller).

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
15.06.2020

It does not work. I have 2 purchases, one for $ 1,350 usd and another for $ 406 usd. The platform does not register any purchases and everything was done as letyshops indicates. Lousy customer service, they don't respond when you open a case.

The review was translated from Spanish using Google Translate. Show original Show translation
16.06.2020

Buenas tardes.

We are very sorry for waiting for a response. The advisor will respond to you in the short term.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
08.06.2020

It is useless, I have made several purchases of large and small amounts with the terms that they suggest and nothing credited me only one purchase and on the rest I must wait 6 months for them to respond to me.

The review was translated from Spanish using Google Translate. Show original Show translation
09.06.2020

Good Morning!

We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process. As soon as we receive the response, the manager will notify you.
We look forward.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
21.05.2020

I always have cashback from Aliexpress. I do the same on Alibaba and there is never cashback

The review was translated from Ukrainian using Google Translate. Show original Show translation
21.05.2020

Hello!

Yuri, we see, to address the issue has already created an appeal to the care service. The manager will help you understand the reasons for losing cashback when ordering from Alibaba.

Regards,
LetyShops team

The review was translated from Ukrainian using Google Translate.
23.04.2020

Беру ниже перечисленные слова обратно. НО есть один важный нюанс. Служба поддержки Летишопс недостаточно четко и ясно объясняет проблему. Сегодня в итоге все заработало.

23.04.2020

Добрый день!

Спасибо за обратную связь. Рады, что удалось прояснить ситуацию :) Работаем над более развернутыми ответами пользователям.

С уважением,
команда LetyShops

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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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