Reviews about Letyshops in Portugal
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Reviews by registered users 67
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Therefore, we publish only our customers' reviews.
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First purchase I made and it went very badly, they didn't give me the cashback that they were supposed to give me, and be careful, keep in mind that if they mention that they give you 10% on a normal account or 30% on a premium account, it's not true, in reality they only give you 0.30%, that is, less than 1% cashback according to what the operator who helped me told me, Vlada is her name, for my part I want you to take this into account because for my part I don't plan to use it anymore, really for me it's a shame since I had heard excellent references about LetyShops but from experience I didn't see anything good.
Hello, Alberto.
It's a shame you have a bad opinion of us because of a misunderstanding about the conditions.
The Premium account doesn't offer 30% cashback on the amount of each order, but it does increase the base rate by 30%. We're not trying to trick anyone, and we provide the cashback we promise. If you have any suggestions on how we can change the description about the Premium account to avoid further misunderstandings, we'd be happy to consider them.
Sincerely,
LetyShops team
Thank you very much for your honesty and efficiency, I really doubted it was true, thank you, have a great day
Hello,
Thank you very much for trusting us ❤
We appreciate you shopping with us.
Sincerely,
LetyShops team
I'd been using it. I travel frequently, and I found it attractive because they had Booking.com listed. But I realized it was a scam because some of the promotions they offer are fraudulent. They don't refund you and just respond with excuses that they're reviewing it with the partner (the brand). I bought a washing machine at Aurrerá several months ago. LetyShops ran a promotion for a certain percentage refund, but they only sent me back in the mail, without refunding me what they promised. I decided to withdraw my savings; the truth is, it's a very bad experience. I don't recommend it because of the lack of reliability with their agreements.
Hello.
We understand your disappointment and regret this situation. We try to help our users obtain a refund. Unfortunately, we don't always have the opportunity to compensate lost cashback from our account. If for any reason you don't receive cashback from orders placed with us, we also lose our compensation.
We've sent a request to our partners and are still waiting for a response. As soon as there's any news, our manager will let you know. We hope to be able to return the full cashback.
Sincerely,
LetyShops team
Excellent, I already received my money. It took a little more than 50 days since it depends on the store... Thank you very much.
Good afternoon!
We're so glad you're happy with our service and the benefits you get from online shopping. :)
Sincerely,
LetyShops team
Excellent service, a little slow to reflect in the wallet, but it is understandable due to the policies for exchanging items or returning something... but when you request to withdraw the funds, it does not take more than three days, it is great, you have to take advantage of it
Hello.
Each of our partners has their own estimated timeframes for submitting information and receiving compensation for orders, which you can always find on each store's website. If you have any questions, you can always contact us in the Help section of your account.
Thank you for choosing us ❤
Sincerely,
LetyShops team
Well, with this, I've made two purchases and I haven't been credited with cashback. What a desertion. Nothing, they say they'll give you a solution in a month and nothing is solved. I'd better uninstall this, it's not useful at all, just a waste of time going into the store from the application. I'd rather go directly to Shein without going to Letyshops. There's no benefit if they don't apply the cashback.
Hello.
We're sorry to hear this is happening to you. We've contacted our partners to understand the reasons for your cashback loss. As soon as we receive a response, the manager will notify you.
We hope you appreciate the benefits of purchasing through our service.
Sincerely,
LetyShops team
Excellent and SUPER SECURE app. I've been receiving my cashback from SHEIN and UBER EATS every month for over a year, and it takes a maximum of two days for the withdrawal to reach my bank account. I use PayPal, and it's super fast. Thanks, LetyShops!
Hello!
Thanks for being with us! :)
Sincerely,
LetyShops team