Cashback is credited only on the value of the Basic plan, even if a user purchases the Plus, Complete, or Ultra plan.
I am not satisfied, I was very careful to place the Nordvpn order through Letyshop and yet the 60% cashback was not recognized and I was told that Nordvpn does not accept verifications. Letishop gave me a cashback but of a value that does not come close to that of 60%...
Hello, Alice!
Thank you for contacting us.
When the cashback does not appear automatically with the pending status, this is due to a violation of the cashback purchase rules or an error in transferring data from the store.
Unfortunately, the NordVPN store does not accept requests for lost cashback at this time and we cannot send them a request to find out why your cashback was lost.
But we appreciate your choice to shop with us and we immediately offset a portion of your cashback with the bonus from company funds.
And here I leave you some tips to help you with future orders:
- Make purchases within an hour of switching to our service;
- Add items to your cart only after activating cashback;
- Try to avoid coupons and promotional codes provided by non-LetyShops, as Nord VPN does not credit cashback for orders placed using any promotional code.
- Disable all external extensions if you purchase via computer;
- Follow the store conditions and rules for cashback purchases.
Let me know if you have any other questions.
Good day!