Purchases at IKEA ES with cashback in Poland
Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for orders made from the Peninsula territory.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
We noticed a problem with the appearance of orders placed from iOS devices, so if your order didn't appear, please submit a request in your personal account.
According to the store's terms and conditions any requests regarding the lost or rejected cashback should be applied within 30 days after the purchase has been made.
Reviews on IKEA ES (49)
Therefore, we publish only our customers' reviews.
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In this store, the cashback never appears, no matter what device you use. It has happened to me on every occasion. But then you complain, months go by and they deny it, generally alleging that the rules are not being followed, when in my case this was not the case. It is regrettable.
Hello!
We have already rewarded you with cashback for your purchase. We hope that such incidents do not occur again in the future.
Every time I have made an order, the cashback has always been recognised. Of course, I have always done it from the computer. The bad thing is that it takes a long time to recognise the money, it is October and I have been waiting for one since July.
Hello, Alejandro!
Cashback for your purchase is expected to be confirmed by February 13th. We apologize for any inconvenience caused ❤
Appalling! I have never had an Ikea purchase appear in the app. I always buy following all the rules, and nothing. Since last year, all the Ikea purchases I have made do not appear. You have to appeal and they make you a “compensation” payment, but always well below what would be due. Very badly! Both from Letyshops and IKEA.
Good afternoon, Núria.
Technical specialists will investigate the matter, so try using another device, such as a laptop, for your next IKEA purchases.
We hope the tips our agent sent you are useful ❤
Terrible management of both IKEA and Letyshop, after losing my cashback the first time, I have made a second purchase in which my cashback does not appear either, what a coincidence that in this store all cashback is lost
Hello, Cynthia!
First of all, we want to sincerely apologize for any inconvenience this situation has caused. For some reason, we have not received compensation for your purchases. To find out, we have contacted the partners. Our agent Julia is monitoring the case and will do everything possible to help you.
All the best,
the LetyShops team
I don't know how you can wait so long for the Cashback to be credited, 6 months!!! for a few euros... It's a shame
Hello Silvia!
We apologize for the unpleasant experience. We are aware that the wait for the refund is a bit long, but we cannot influence it as it depends on our partners.
All the best,
the LetyShops team
another rejected cashback after waiting a lot of time... a coincidence of life with an increase in cashback. I always follow the rules...I don't know how many negative reviews I have given about IKEA...more than three at least...a shame
Hello!
We apologize for the unpleasant experience. Unfortunately, we received a negative response from partners regarding your request, so the request was rejected. To cheer you up a little, we have paid the cashback from our funds.
PS Please try placing your next order at IKEA from a different device as an experiment.
Happy Holidays!
All the best,
the LetyShops team
It seems very bad to me that it only applies to peninsular territory and the islands, as always, discriminated against. We also consume! Terrible service.
I made a purchase with the cashback increased to a 7, what a coincidence that now I have to wait 3-4 months for a response!!!! What a way to scam, I'm certainly very unhappy.
Hello!
We apologize for the unpleasant experience. We turn to our partners to claim your cashback and while we wait for their response, we ask that you make your next purchases using a different device, such as a computer.
All the best,
the LetyShops team
I join the negative comments towards Ikea. Letyshop is always very good, but I made a purchase from Ikea for more than €1000 with the increased cashback and… surprise!!! Does not appear. I have had to open a case and now I have to wait 3-4 months.
Hello!
Please, we apologize for the inconvenience caused. We are already investigating the case and we ask that you wait until the store representatives respond to us. Our agent will monitor your request and will help you in case of any problem. We hope for your understanding.
All the best.
The LetyShops team
