A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
I received my first order on the subject on 05/30/2024. I'm still waiting for the cashback to be credited. it is indicated that the waiting time is up to 90 days....this is very long and not convenient. in Ali, for example, is counted up to 24 hours. the only plus is fast delivery.
Hello!
Thank you for shopping with us. =)
We indicate the maximum terms. Cashback is usually confirmed faster.
Temu refunds take many weeks to credit...
Good afternoon!
Partners need time to process order data. You can find the conditions on the transition page. In addition, you can see the cashback credit date in your personal account.
too little for a regular customer
Yes, we know that the percentage for repeat customers is not high in this store. However, we always try to offer a promo with the highest cashback as often as possible.
no star, because I agree with many comments, the cashback that is granted to recurring customers is a mockery, it is a lie that they cannot do anything, it is evident that it does not suit them, they should be clear but we know very well in this world how money is handled , now I will clarify and publish, be careful with this page because the high cashback is only granted to new customers or is it a one-time basis..... I voluntarily put a star because if not, I couldn't send my comment until they had that. ..
Hello!
We are deeply sorry that you have such an opinion. Each store has its own conditions and cashback rates and we cannot affect their policies. All current terms are published on our website so that all users can know them before making their purchases with us.
All the best,
the LetyShops team
I can't place an order, why aren't all regions on the list?
Due to the war, orders from Temu to Ukraine may not be delivered to all regions. We recommend clarifying information about the possibility of delivery before placing an order.
You can also place an order in a nearby region and then forward it.