The online store is simply HORRIBLE, I made an order once before and couldn't pay on the website - well, I think my can't figure it out, I paid the courier. I thought about making an order today, went to the website, collected the basket, added the address and after that I couldn't log in to my account, you enter your phone number, you get a password but you can't log in. Support couldn't help with anything, except to advise you to clear the cache, of course it didn't help much. So I went to a supermarket of another chain. I don't recommend this store.
Good day!
It's a shame that this happened. Please contact the store's support again. They should help with authorization.
If you want the reviews to be useful, then you don't need to block them. Since the delivery amount is small, there is also cashback. Why is that????
Good day!
You can leave one review per store, so they are updated.
The amount does not affect the cashback fixation.
To resolve the issue of uncredited cashback, you need to create a request in your personal account, in the “My Cashback” section, by filling out the form.
We will check the data in the system and contact partners to find cashback.
If you encounter any difficulties, please let us know in the "Help" section of your account.
Have a nice day!
I constantly order from Silpo, I am very satisfied with the service. If there are any problems with the order, they are solved immediately when contacting the hotline, they are very loyal to customers. I am very glad that there is also an opportunity to receive cashback for purchases. Once a month (which is very prompt, compared to other stores), all cashbacks are confirmed. Thank you Silpo and LetyShops!
Thank you for the kind words!
We value our friendship!
I placed an order at Silpo and the cashback was rejected. Who knows what the difference is on the website or in the application! different price of goods or something. Explain it! By the way, the last few times there is always no part of the goods. It is very inconvenient, you make that order because of specific products, and during assembly they tell you that they are not available. This way, you can update the information more promptly when available!
Good day!
Unfortunately, we do not receive rewards for in-app purchases. These are the conditions of the store. Maybe something will change in the future.
All conditions are indicated on the store page, please read them before buying.
You have been credited with a bonus for this purchase.
Have a nice day!
I am shocked by this office. Ordering the goods is another quest, the site constantly hangs and redirects to the initial page. Got it. Then let's write that "the product is tangible" or "we are waiting". corrected Then the delivery address is constantly directed somewhere. I managed. Confirmed payment. I'm sleeping They call "The order has been cancelled, the funds have not been debited, please order again." I ask about the reason for the cancellation.. something was muttered there. Well, I think... anything happens... maybe magnetic storms. When I got to the phone, the funds were debited, the order was made, and two more packages of UAH 13 each were inserted into it. Do I need those packages???? What, I'm going to transfer from the box to packages at the post office???? I'm calling The main thing is that everyone is very sorry, one hundred "sorry for the inconvenience". I ask why my funds were debited, when the previous operator assured that they were not debited.. Again "sorry for the inconvenience"... and most importantly, not a single clear answer to the question.. only "sorry and we apologize". And the funds, they said, will be returned to me within 5 days. And if it's a weekend, then maybe a week will pass. But you didn't show off there, using my funds for a whole week??? I understand that 2k. it's not that much money... but it's mine! In short, pass by this office if you want to save your nerves and money.
Good day!
We are sorry that you are in this situation.
The store reported that they have already contacted you and resolved this issue.
Pleasant day!
Silpo top, I advise everyone to order delivery Cashback is also calculated quickly
Happy shopping!