Purchases at Novus UA with cashback in Philippines
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Reviews on Novus UA (4)
Therefore, we publish only our customers' reviews.
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And if you order from the application, will cashback be charged?
Good day!
Most likely, we will not receive a reward for such orders.
Unfortunately, the Novus store was disappointing. The prices on the site are not relevant. Why does the operator not inform about the price change when communicating before payment. The courier arrives: the price on the check is 20% higher! And here it begins: the operator tries to appeal to the offer contract in the hope that few people will read it in detail. because the contract says: "The price and assortment indicated on the website can be changed unilaterally by NOVUS.online. After assembling the order, NOVUS.online forms a list of products with their prices and quantities for confirmation by the user. The user confirms the order at the agreed price and range or adjusts the order/or cancels the order." When confirming the order, there was NO warning about the price change. In my office, these products are still in the order at a price that turned out to be irrelevant. I canceled the order because it was simply it was a pity to waste time on a day off to discuss with non-professional employees about their legal weakness.
Oksana Yuryivna, we are really sorry that such a situation happened! Unfortunately, the price was incorrectly added to this product. On our website, in the general name of the product, it is always written that the price of cigarettes is indicated without excise tax (that is, in addition, during the purchase of the product at the cash register, 5% of the amount of cigarettes is added to the amount of the check). There really was a technical error with the cigarettes you ordered, which we have already corrected thanks to your feedback. That is, the price without excise duty was indicated incorrectly on the website. Thank you once again for helping Novus.online become better.
Regarding your request on the legal competence of our public offer, you can send a letter by Ukrposhta to the legal address of Novus Ukraine LLC.
Once again, we apologize for upsetting you with this situation. We do everything possible to prevent such situations from happening again! Have a nice evening!
Novus UA
