`Traveled with them 2 years ago- tragic communication/availability, problems with check in, cancelled flights that `I had to take care finally on my own and till now (2 years) didn't got my money back -> their kiwi guarantee simply doesn't work and neither does customer support. Avoid at all cost.
We are so sorry that you have such an experience. Try to contact the customer support team for one more time. Hope, this issue will be resolved.
8.10 I tried to buy a ticket Kaliningrad-Arkhangelsk, the money was written off, but there are still no tickets in my personal account. Lo * otters. They do not respond to feedback, so I am writing here. Terrible service, deceive people.
Kirill, good afternoon!
Please try to contact the store's support via Facebook .
We hope that the issue will be resolved.
In general, when looking for a flight for 3 people, of course, I was looking for the cheapest one first, and it found me on the Kiwi.com website. I found a flight and I say quite affordable price for PLN 1122 with luggage both ways. And I check that the Kiwi belongs to Summer and it's return. But when I switched to Kiwi through the years, suddenly the prices increased by almost PLN 180. Of course, I resigned from buying via the Summer website because the flight directly to the Kiwi was cheaper. And there is no translation, you know, prices are rising - yes, I agree, but not that there is such a price on one side and a completely different browser on the other.
We have no influence on prices in stores. However, we do not deny that websites may set different prices when switching from other sites. Information about this was also posted on the store's website. We hope that the terms of cooperation will be changed in the future.
A very difficult site, very ... at first it gives out one ticket price - you book, pay - tickets are out ... and issues the same ticket again for the same price ... after 3 laps - you want to send it away and never again with a kiwi com don't mess with
It is a pity that there were difficulties in the design. If the situation repeats in the future, please write to Kiwi.com support.
Flight LAX - DEN, 2 outbound Delta Airlines 2.09 at 8:05 am - return United Airlines at 09:20 am at 9:20 am. We go directly - the price is 21,715 rubles, we go through LetyShops - 23,549 rubles. 1.5-2% cashback is good, of course, it is only pre-heated by 8%!
Good afternoon, Pavel!
The amount of bookings in Kiwi.com when you go directly and through our service may differ. It can be either higher or less.
This information has already been published on the store page.
I bought tickets to Barcelona - cashback came, everything is fine!
I received cashback only after contacting LetyShops support. Thank you for resolving the issue quickly.
Sergey, good afternoon!
Thanks for the feedback.
Unfortunately, for some reason we did not receive the order information. To understand why this happened, our manager sent a request to partners. As soon as the answer arrives, we will immediately inform you in the appeal # 1569250.
There will be additional questions - be sure to write. Good day!
the LetyShops team
A very strange trend is being observed. I decided to book a flight with transfers on this website. And before buying, I saw that you can issue a cashback. I added a preliminary flight to my favorites and went to the LetyShops account to follow the link. After clicking on the link, when I try to open a flight from the favorites, I am told that it is no longer available. Then, when you try to manually fill in the search terms, the desired flight is also not found. Even if you reopen the site in a separate contribution, the data has already been saved in the browser cache and still shows that it is no longer possible to find such a flight. It was possible to fix it only if I open it in incognito mode or clear the browser cache (but then I lose the opportunity to get cashback). The bottom line is that using cashback with this site, in principle, was not possible in my case. I can't say that Lety or Kiwi are bad, separately, they are both good services in their field. But only among themselves, they obviously do not work very well.
Thank you for reporting the situation.
We clarified the information with partners. Alas, some companies don't pay affiliate commissions. Therefore, when switching from our service, some offers are not displayed. The booking service cannot pay us for such options, therefore, we also cannot pay remuneration. We will definitely consider publishing this feature on the Kiwi.com service page in order to warn our users.
If you have any questions, please contact us. We are always glad to suggest.