Purchases at DHgate with cashback in Philippines
- The size of cashback depends on the category of goods and can range from 1 to 25% (the store doesn't make its category rates known to us).
- Cashback is credited for the orders made in the DHgate mobile app.
- Cashback is not credited in case of using any voucher or discount code.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
- Cashback is credited excluding credited card fees as well as additional costs for delivery and shipping.
Reviews on DHgate (26)
Cashback comes in and does not come in. But there is very little of it. 1-2% on the phone.
Also delivery by new mail. These creatures open each phone and require documents. In short, each phone will be cleared for customs over $ 109. It's just ... ah. Sellers do not respond to messages, but goods are sent 2-3 days after ordering.
Good day!
If you have any difficulties with cashback, you can always contact the care service.
Sincerely,
LetyShops team
It's just a disaster. I made three orders, one is hanging in an unknown place for 45 days, the track number is not being tracked, I opened a dispute. The second seller cannot send the order within the specified time frame. Sellers do not respond to messages. Now I'm waiting for the third order. I really hope that at least he will come. I doubt very much that I will order anything else from this store!
Good day!
Eugene, we hope the issue will be resolved in the near future.
Sincerely,
LetyShops team
After almost 2 months still no money paid out.
Hi!
Each partner has their own deadline for confirming the cashback. Our manager controls the situation and waits with you in the request.
Warm greetings,
LetyShops team
I just made a purchase on DHgate through letyshops and I have not received any notification of the cashback that I am going to receive. Unhappy with the service.
Good afternoon.
It is a pity that you have such an impression. :(
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
I have not received my cashbak, a purchase of $ 103. Buy through LETYSHOPS for the cashback, and following the steps well, they have not given me anything. Unhappy, after all I will stop using the service.
Hello!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
Guys, advice to all of you - lately, cashback from dhgate does not work at all through a PC. Why dont know. Use the fly app for android and design through the browser built into it. This is how it is charged. Well, this is if for large orders. You don't have to worry about getting a dollar))
Good afternoon, Grigory!
Thank you for your feedback.
Cashback from DHgate is also credited when registering using a computer. It is important to follow our recommendations and store conditions so that the cashback is automatically recorded. The reasons for not being credited may be third-party browser extensions, some programs that overwrite our affiliate link, transitions to other tabs during checkout. We hope that there will be no more difficulties and all your purchases, regardless of the device, will be displayed in your LetyShops personal account.
If you have any questions - write, we are always in touch. Thank you for using our service.
Sincerely,
LetyShops team
DH gate Order NO: 3106708697 was not reflected in the account
Good day!
Thanks for the comment.
To understand the reasons for losing cashback, we created an appeal to our care service.
Please reply to the manager in appeal # 1588578 through the sections of your personal account "Help", "My requests" or via mail. We will be happy to help.
Sincerely,
LetyShops team
The order was not displayed in the personal account. Order on DHgate (354129276)
Good day, Andrey!
Thank you for your feedback.
To resolve the issue and find the reason for losing cashback, we have created an appeal to the care service on your behalf. The reward for the order is already credited to your balance. A ticket was also attached to participate in the drawing.
Good luck!
Sincerely,
LetyShops team
The order was not displayed in the personal account. Order on DHgate PO #: 352004440.
Hello!
Thanks for the comment. We see that you have created a call to the care service and your issue has already been resolved. Our recommendations, as well as information on the page of each store, will help you receive cashback automatically for future orders.
If you have additional questions, be sure to write.
Sincerely,
LetyShops team
There was a problem with cashback. I followed the direct link, but the order was not displayed in my account. I made a purchase from a computer.
Hello Dmitry!
Thank you for reporting the issue.
To understand this situation and help you, we have created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My requests" tab.
We will wait for information from you. Have a good day!
Sincerely,
LetyShops team
