Good afternoon!
Alexey, we are interested in automatic calculation of cashback.
We do not work directly with DepositPhotos, but through an affiliate program. Through it, requests for lost cashback are also processed.
For orders completed in 2018, the partners transferred the commission. By order for 2019, the remuneration was transferred to another resource. The possible reasons for this situation were described in detail by the manager in the appeal. Also, a bonus has been credited to your balance. It is important for us that users feel our support.
Respectfully,
LetyShops team