Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
made an order about 3 months ago. cashback hangs in the waiting field, but for some reason it is not credited
Good afternoon, Ksenia!
According to information from the personal account of LetyShops, orders in Answear UA were placed on 2.09. There are certain waiting times for cashback. They can be seen on the store page, as well as near the cashback in the profile: http://joxi.ru/eAOBlLxTxJogP2. Until 11.11, the status must change to "Enrolled".
Sincerely,
LetyShops team
Bought a tank top and sweater. Adequate price, incredibly impressive quality, everything went great! But there were also disadvantages, my order was processed in the warehouse for 5 days, apparently it was forgotten ... But after a "good" appeal in support of the goods arrived to me in 1.5 days !!! I don't know what about cashback, but I'm happy with the purchase, I recommend it!
Hello!
Nazareth, thanks for the feedback :)
We see that the cashback for the purchase did not appear in the personal account. To understand the situation and help, they created an appeal to the care service.
Sincerely,
the LetyShops team
Cashback was credited on 03/10/19. The amount is very small, but it is not the amount itself that is important, but the fact itself. Answear upset ((
Good day!
Thanks for the comment.
The cashback percentage in Answear UA is not much different from other clothing stores we work with, so don't be upset :) In any case, you get a benefit.
We often run promotions to increase store bids, and we also send out codes that make purchases in all stores even more enjoyable. Of course, don't forget about the loyalty program.
Sincerely,
LetyShops team
The store is good, but there is no point in cashback, as the site always has some discounts, while at a discount cashback is not charged. Therefore, it is better to order at a discount than to get this incomplete 2 percent
Good afternoon, Julia!
Thank you for your feedback.
According to the terms of the Answear store, cashback is not charged for orders using promo codes. But this does not apply to the usual discounts on the site :)
Of course, you can decide what kind of discount you will use: promo code or cashback.
Have a nice shopping!
With respect,
the LetyShops team
SUPER!
Cashback is not credited for orders with a promo code, indeed there is such an item that you do not pay attention to. In theory, it kills the very essence of cashback since why get 2-3 percent on the fly, when you can get a 10-15 percent discount with any promo code, such as UAH 300 for the first purchase. But letishops still, in spite of this, accrued cashback to me in full, after contacting the support service. I didn't even expect such an attitude, the best support service I have come across.
The order was paid back in the 20th of February. Today we have April 29, cashback has not yet been credited. I don’t know who is to blame, Fly Shop or Unswehr, but I don’t recommend this store, well, in terms of cash back, this is how the jacket came.
Hello Nikita!
Thank you for sharing your shopping experience at Answear UA.
We have verified the information. Indeed, the maximum cashback waiting period has already expired.
In order to understand the situation and help you, we have created a care service appeal on your behalf. Please send any document confirming that the order has already been completed.
We will wait for your answer. Good weekend!
Sincerely,
LetyShops team