*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
WHAT ABOUT THE FEEDBACK ABOUT LetyShops, in general I have a huge number of orders with cashback. Almost everything is fine. But one thing pisses me off all the time! SO, AS I HAVE MANY ORDERS, it is simply unrealistic to keep track of which order I received the confirmed cache! the order numbers often do not coincide, or the order has simply been deleted on Ali. And the dates of ordering do not coincide! How exactly to understand for which specific order I received confirmation, I still cannot understand! and I have more than 100 orders. Each order of a track number I sign so as not to be lost when tracking, could they use this signature on their website! or I don’t know ANY OTHER RECOGNITION SYSTEM !!!
Andrey, hello!
Let's think about how we can implement the functionality of "recognition" of orders. If we succeed in implementing it, we will definitely do it.
The order numbers in the LetyShops account may differ in the 5th and / or 6th digits from the number in AliExpress, since it sends information on each product separately. You can find your cashback by the purchase amount and order time. If the goods are from the same order, the time will be the same up to a minute.
Sincerely,
LetyShops team
now it also does not enter applications on Aliexpress .., together we switch to ibey this hat will continue here endlessly
all OK
Great
I have been using the service for a long time, there have been problems and have always been resolved positively, but not this time, on the unfortunate day of November 11th. Not only was LetyShops buggy, but by lunchtime everything seemed to be restored, I placed two orders: one with one product and paid immediately and cashback appeared, literally a minute later I placed an order of 7 positions for almost 14,000 rubles and cashback surprisingly did not appear, neither immediately, neither after five nor after 10 days. I contacted the support service with my problem two days later and the support service replied to me after 4 days that they were heavily loaded, I was in no hurry - I said that I would wait, and yesterday, closer to midnight, they asked me to repeat the screenshots of the order. I sent them and today they send this message: "Unfortunately, Aliexpress did not transfer the reward for your orders. I can not say the exact reason, but this may be due to the large number of buyers on the day of the sale on Aliexpress." there were 212 bonuses and presented with tickets for the prize drawing. It is of course nice that although they were not completely left without compensation, it seems to me that it is necessary to resolve the issue with the Aliexpress trading platform, since the conditions for purchases on the trading platform are fulfilled according to their rules and the recommendations of LetyShops are also met. I hope that you will still be able to get the lost cashback.
Good day!
Eugene, situations when cashback is not credited to users' balance are unpleasant for us.
Unfortunately, AliExpress does not process claims for lost orders. Indeed, information about the source of the referral might not have been recorded due to the large number of orders on the AliExpress platform. Also, the reasons could be: adding goods to the cart and using coupons before switching from LetyShops, individual price adjustments by the seller, work of third-party extensions in the browser.
To make users feel our support, we add the bonus to the balance.
Sincerely,
LetyShops team
why is it late to charge cashback
Imram, good afternoon!
To help resolve the issue, we contacted you through your personal account, section "Help". As soon as possible, please respond.
Sincerely,
LetyShops team
Hey ! service got worse! cache back is confirmed for a long time or does not reach at all! Earlier, the issue was resolved positively, but now only correspondence! there is no visual information when confirming the cache - only messages! there is no transition to the picture of the order to see when confirming the order! The new cash was credited in a timely manner after payment! but with the confirmation of the problem!
Good day!
Yuri, the cashback is credited automatically as soon as the partners transfer the commission. This takes time. Waiting times are available on the store page .
At the expense of visualization - just in the process;) If you have any more wishes or ideas, you can share with us by writing to support@letyshops.com.
Sincerely,
LetyShops team
why after purchases on November 12 and 14, NOTHING was displayed in the cache
Good day!
Vladimir, in order to understand the reasons for losing cashback and help, we have created an appeal to the care service. Unfortunately, we did not receive your answer :(
Sincerely,
LetyShops team
One star is not AliExpress, but this cashback service. On 11.11, starting at 11:00, the mobile application for the transition did not work. I tried it from different devices. And even when it worked, not all cashbacks appeared. I wrote about this to the support service. Answer: "AliExpress did not give us information on your orders. Based on the amount of orders and the lost cashback, since we did not receive any reward from AliExpress at all, the maximum amount of compensation was credited to the balance. We understand how upset you are with this situation. We ourselves are very expected that most of Ali's orders would still be loaded to us and all cashbacks would be credited.Perhaps the reason for the loss is due to the large number of orders that were made during this period and on Ali's side there were technical problems in transferring information or fixing a tag that you switched and made a purchase from us. " There are no words about his application, his work suits them, and therefore they will not correct the "jambs". Previously, I did not notice such connivance for LetyShops, for a long time with them. But it looks like it's time to say goodbye :(
Denis, good afternoon!
We apologize for not responding to the comment. Indeed, at the beginning of the sale, our site did not work. We did our best to fix this as soon as possible.
We will try to prevent similar situations from happening again.
Sincerely,
LetyShops team
Awful service, did everything as written in the instructions, the service assures that ali didn’t send anything to them (of course, I don’t have the opportunity to check, but I don’t believe in a word), I didn’t take the goods on purpose when the discount was 2 thousand more (it was cardinal error) decided that I would wait until the flight was postponed (the second mistake, it was necessary to contact other caches, the bell was earlier from 0.5%). Well, the last straw was when Fly added not only that there was nothing (I think that this is a spit), but they also say that there were no transitions. I don’t care about your software problems, I have been using your cache for a long time and I have no analogues (but after this messages will appear, because I don’t want to have any more business with you) I withdraw my money and I don’t intend to endure your bestial attitude anymore.
Good day!
We understand you are upset. Trust us, we do too. Situations of losing cashback are also unpleasant for us :(
If the purchase is not automatically displayed in the personal account of our service, we do not receive anything from our partners. It's true.
We sincerely hope that you will continue to cooperate with us.
Sincerely,
LetyShops team
my first review was never published. During the 12/11 sales, if the conditions were met, I was not credited with anything, not a single purchase was displayed.
Good afternoon, Ksenia!
Having received your first feedback on the non-accrual of cashback, we contacted you in the appeal to resolve the issue. Please check the mail that is attached to your account, or go to the "Help", "My requests" section. We are waiting for your message :)
Sincerely,
LetyShops team