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Purchases at Krauff.store UA with cashback in Peru

(3.00) Average rating of the store
Reviews on Krauff.store UA (9)
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Cashback is confirmed and credited within 30 - 60 days

Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.


 

Reviews on Krauff.store UA (9)

(3.00) Average rating of the store
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Kate
02.01.2025
I ordered a set of Luxus knives and was very satisfied! The operator-consultants are simply great - they quickly answered all my questions (I couldn't choose a series of knives for a long time), helped me place an order and even advised me on how to better care for the knives. The product itself exceeded my expectations, the knives look very stylish, the quality is top-notch, perfectly sharp and easy to use. The price was also pleasantly surprising, especially with cashback! The delivery was fast, and the packaging was neat, everything arrived in perfect condition. I definitely recommend this store! The quality of service and goods here is simply 5 with a plus. Thank you!
The review was translated from Ukrainian using Google Translate. Show original Show translation
oksanatytynnik
30.12.2024
I placed an order through Letishops, and everything seemed to be fine, if not for the delivery time...I placed the order on 12/18, the website says up to 10 business days, and now on 12/30, the order is not expected...if I hadn't written to the manager, he would have kindly not informed me that the order would be after 01/10/2025...almost a month to send the order((((....I refused, I'm waiting for a refund.
The review was translated from Ukrainian using Google Translate. Show original Show translation
tanyamakovskaya88
30.12.2024
I ordered a set of frying pans, and I am very happy with the purchase! The frying pans are of excellent quality, nothing sticks, it is a pleasure to use them. I placed the order quickly, the delivery was a little delayed, but this happens before the holidays. I really liked that the store carefully packs the goods, everything arrived intact and without damage. The price was cheaper than anywhere else + cashback).
The review was translated from Ukrainian using Google Translate. Show original Show translation
davydova7382-1
27.12.2024
I went to leave a review on Krauff.store and I don't understand why there are dissatisfied customers, because I have only had a pleasant experience shopping in this store. The goods are of good quality, the girls operators were always in touch with me and helped me with the choice. I would also like to note a nice bonus - gifts with the order, which were a wonderful surprise) You can feel the care for customers. Now I will always order here through Letishops, so that I can also get cashback)
The review was translated from Ukrainian using Google Translate. Show original Show translation
dimdimavto
22.12.2024

The order was made through the Letyshop website for 10858 UAH and paid for on the Krauf website on 12/8/24. The manager called back and confirmed the order and the details for shipping. Then. A week passed, I called them and asked where the order was. They said that they would send it on 12/19-20. They didn't even warn me that they weren't going to send the order on 12/9. Then on 12/22 no one sent anything. I wrote to them to return the money. Let's see what these swindlers will do next.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
23.12.2024

Good afternoon, Dmitry!

The delivery time for your order is up to 10 business days, as stated on our website.
We have been in touch with you repeatedly through the manager, as well as in correspondence on Viber.
Your refund details have been received, so expect the refund to be credited soon.

We sincerely apologize for any inconvenience caused.

Thank you for your patience and understanding!
Sincerely, Krauff Company.

The review was translated from Ukrainian using Google Translate.
iwannatalk
18.12.2024

Order placed 11 days ago, still not shipped. Impossible to reach them by phone.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
20.12.2024

Dear Pavel!

Your order is already at the Nova Poshta branch. Please pick it up at a time convenient for you.

Due to high traffic, shipping takes up to 10 days, as stated on our website.
We understand your concerns and apologize for the inconvenience.

Our managers have already contacted you to clarify the details.

Thank you for your patience and understanding!
Sincerely, Krauff Company.

The review was translated from Ukrainian using Google Translate.
Тася Дегтярева
13.12.2024
Very favorable prices compared to other stores that sell Krauff products, and the cashback is generally great. Yes, now you have to wait a little longer for your order, but the holidays are ahead)
The review was translated from Ukrainian using Google Translate. Show original Show translation
Tetiana Kondratiuk
11.12.2024

The store does not send orders, it is very difficult to contact them, there is no customer orientation, they do not go to a meeting to resolve the issue - they just wave their hands. If it is convenient for you to wait 3-4 weeks for delivery, then you can order.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
12.12.2024

Dear Yulia!

We are very sorry that such a situation has arisen. We apologize for the temporary difficulties.
Your order was placed on November 29, 2024, and our manager informed us about the shipment within the stipulated time - approximately 7 working days.

Our managers communicated with you more than once regarding its processing and delivery.
However, due to a significant load, there is currently a delay, which is available on our website.
Regarding your request for a refund, it is already being processed.
Please expect refunds to be credited in the near future.

We sincerely regret that the situation caused you inconvenience, especially if the order was made for a gift.

We apologize and appreciate your understanding.
Sincerely, Krauff.

The review was translated from Ukrainian using Google Translate.
Марія Орлова
10.06.2024
Krauff cookware is the best choice for my kitchen. It is very durable and scratch resistant, and looks great in the kitchen. I am sure that it will serve me for many years. I recommend!
The review was translated from Ukrainian using Google Translate. Show original Show translation
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