Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Therefore, I wrote that they were deceiving. I bought a refrigerator and a washing machine on the same day, according to the same scheme: today I ordered a foxtrot through the website, tomorrow I took it at the point of issue. The checks are all there. Cashback for a washing machine is less - it was charged, for a refrigerator - more. Not credited. As a result, they wrote that they did not take the goods, and the check, oddly enough, is not a confirmation for them !!!
Hello!
We are sorry that this situation has arisen.
Please specify the order number when purchasing the product.
Sincerely,
LetyShops team
Cheating! After buying a refrigerator, I received a negative answer about cashback. It was reported that this order has been canceled. Therefore, the store did not transfer the reward. The order was reissued in the store or posted as an offline purchase.
Good day!
Indeed, the cashback was rejected during data reconciliation. We turned to our partners to clarify the reasons. In response, we were informed that the order placed through our service was not redeemed. In this case, the commission for the purchase is not transferred, and the cashback is not charged.
Sincerely,
LetyShops team
For Foxtrot I am mediocre (there were not very pleasant cases). Bonuses from previous purchases remained. I ordered an electric kettle. A few days after the order, the manager called and said that the kettle had arrived broken. Ok, it doesn't burn for me. Redesigned the order. Then, after a working day, I realized that there would be no cashback. But no, the cashback came in, and earlier than it should have and 14 days have not passed. Thanks to LetyShops for the service.
Maxim, good afternoon!
It's great that the cashback was credited to the balance for the purchase! :)
We advise you to re-place your order through our service if such situations arise.
Sincerely,
LetyShops team
Yes, everything is fine, it's a pity that the cashback is so small at least 3-4% :)
Hello Andrei!
We often offer Lety codes that increase the cashback rate. Follow our news and mailings :)
Sincerely,
LetyShops team
You have to make an order twice, because the first time the cashback does not appear !!! Even if they tell you that during the day, a lie !!! It should appear immediately !!!! This is the third time I order, twice))
Good day!
Cashback may appear in your account within 24 hours after placing an order, as it takes time to transfer information to us. We recommend that you check whether the purchase algorithm and the conditions that are on the page when going to the store are being followed.
Sincerely,
LetyShops team
There was a promotion with increased cashback from the Foxtrot store, so I decided to order a TV. I switched from the mobile application, it was clear from above that the cashback was 8% active, I made an order, even the TV is at home, and the cashback did not appear in anticipation. Very disappointing.
Hello!
Vitaly, the information on the order was not displayed in our system. To understand the reasons, the manager has already sent a request to partners. We are waiting together :)
Sincerely,
the LetyShops team