*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Yesterday I made an order cashback did not come ...
Good day!
Thank you for your feedback. We understand and share your dissatisfaction with the non-accrual of cashback. Cashback losses often occur due to a violation of the algorithm for making purchases with cashback. It is also very often the reason for non-accrual in the device from which orders are made. Unfortunately, some browser extensions, antiviruses, programs and viruses can prevent the cashback from being credited by rewriting affiliate links.
It is important for us that every your order is recorded automatically and every profitable purchase brings you joy.
We have contacted you through the "Help" section. Please, answer the appeal.
Sincerely,
LetyShops team
8.03 bought on Ali ~ 900r cashback no ... the plug-in in the browser is worth it, everything is green as it should be, it's a shame)
Good afternoon, Maxim!
Thank you for your feedback. We understand that you are upset. Do not worry, we will make every effort to understand the reason for the non-accrual of cashback and resolve the issue.
To do this, from your personal account, we have created an appeal to the care service. To answer us, please go to the "Help" section.
We look forward to hearing from you. Have a nice day!
Sincerely,
LetyShops team
I made an order, cashback was not displayed
Good afternoon, Alexander!
Thank you for your feedback. Do not be discouraged, please, we will definitely help to resolve this issue.
An appeal to the care service has been created on your behalf. We will be very grateful if you respond to the appeal.
We sincerely hope that in the future, each of your orders will be automatically recorded.
And do not forget about the rules of making purchases with cashback. Have a good day!
Sincerely,
LetyShops team
03/11/18 made two orders, no cashback!
Good day!
Thank you for your feedback. Alas, we, just like you, did not receive information about the order that you placed on 11.03. In order to understand the reason for the accrual of remuneration and help resolve the issue, we have created an appeal to the care service on your behalf.
We very much hope to receive your answer.
Sincerely,
LetyShops team
I made a purchase on 03/13/2018, there is no cashback.
Good afternoon David!
Thank you for your feedback. According to the data from your personal account, cashback for many orders from 13.03 was successfully displayed with the "Pending" status.
If you have any difficulties in charging for any other orders, be sure to contact us in any way convenient for you.
Have a good mood!
Best wishes,
LetyShops team
I activate cashback in the browser, place an order and ........ nothing 5+ orders and nothing. The shops are all different. I'm leaving. Others have similar problems.
Sergey, hello!
Thank you for your feedback. As a rule, cashback is recorded in your personal account within 24 hours from the moment of placing orders.
In order to help you in this situation and to understand the reasons for the loss of remuneration, we have created an appeal to the care service on your behalf.
For a positive solution to the issue, we need your assistance, so we will wait for feedback in your application. You can find it in your personal account, section "Help", tab "My requests".
Have a good evening!
Sincerely,
LetyShops team
Why, instead of a cashback on the Aliexpress special rate, I get Lety-codes: PREMIUM30X7 ??? On March 7, it was because of this premium code that I canceled profitable orders. Then the cashback was accrued at a special rate, and then for some reason the accruals were again only by the fly-code, like on March 12. That. the special rate was charged only for a few orders on March 7th. Where is my special bet cashback ????????? For 24 hours there is no response to the appeal !!!!!!!!!!!!! Or is it not for you? Or in the "help" or "care" service, everyone is responsible only for their own "buttons"? Just in case, I duplicate this message in circulation No. 1294439 and 1299560. Someone will solve the problem with special rates ?????? Here's how to place orders with special rates if, as a result, I don't get my 80% and buy an item at an overpriced price? And Letishops "carefully" credited as much as 16 rubles 04 kopecks, while on the special rates cashback I lost more than 500 rubles! What is this scam? It looks like you still have to look for another resource.
Good day!
Thanks for your feedback. Tatyana, we ask you not to worry, we will definitely help you in resolving this issue.
Unfortunately, under heavy load of the manager, the care services simply physically do not have time to process requests as quickly as we would like. At the moment, we respond much faster and our users receive the first response within a few hours, the next depending on the situation (whether it is necessary to send a request to partners, clarify information from colleagues, whether your manager has a working day), but often within a day.
Tatyana, requests will not be closed without solving this situation.
If you have additional questions - write. Have a good day!
Sincerely,
LetyShops team
Normal store, but cashback for the same actions 50/50 is charged. Letty's support helps out, but it is also not right to contact constantly. Perhaps someday Leti will release an iPhone application and it will get better, but for now, "for good luck."
In principle, I am satisfied .... for this time, all cashbacks weigh me before confirmation, the amount is summed up, already almost 500 rubles. At this time, everything is fine !!!
I made an order for Ali, the cash was not credited, the organization does not work for the campaign, I have to get out of here.
Good afternoon, Darina!
Thanks for your feedback. In fact, our partners have confirmed that some of the orders are not temporarily transferred, but they are already dealing with the issue, in the near future they will correct everything and the orders will be fixed.
Through your personal account, the "Help" section, an appeal to the care service has been created to monitor this issue.
Hope for your understanding. Have a good day!
Sincerely,
LetyShops team
Cashback stopped working recently. I go through chrome, follow the link in Ali, select a product, put it in the basket, pay. And the cash was not credited. So about 4 products. I don't understand what the problem is!
Good afternoon, Tatiana!
Thank you for your feedback. Indeed, there is a problem with tracking part of orders. The store and our affiliate program are already addressing the issue.
An appeal has been created from your account to check whether orders are recorded or not.
Please excuse the inconvenience. Have a good day!
Sincerely,
LetyShops team