*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Of the three orders, one was counted, fortunately, the claim was charged additionally, so it would not have been 4.
Very * awesome * order situation from T-mall! I make purchases of equipment every month on an ongoing basis, for rather large amounts. I do everything according to the rules, the cashback WILL BE DISPLAYED in my personal account, I'm waiting for a couple of months when the money will be available for withdrawal ... and WHAT ?! The cancellation of cashback for all orders just comes !! For what reason, why, technical support cannot explain for a WEEK, but today the situation repeated itself !!! I don't see the money, the explanation of the situation is ALSO !!!! I recommend not to lose your nerves and money and use another cashback service !!!
Good afternoon, Anastasia!
Thank you for such a detailed review. We are sorry that the cashback for your orders has declined. For our part, we turned to our partners for help in order to understand the situation and received an answer that when placing your orders there was a price adjustment from the seller. In such cases, we do not receive a reward and the cashback may be rejected.
It is really important for us that all your orders are displayed correctly, so we decided to credit your cashback partially from the company's funds. So that you are not left with confidence in the successful checkout, we advise you to revise our rules for making purchases: letyshops.ru/pravila. This will help avoid such situations.
Sincerely,
LetyShops team
I ordered a vacuum cleaner cashback was rejected, although everything was confirmed on time!
Hello!
Thanks for the comment. When a merchant declines a reward, an automatic rejection and cashback occurs. The reason for rejection may be - non-purchase / return of goods, violation of the purchase algorithm with cashback, use of other bonus programs when purchasing. Sometimes erroneous deviations occur. In this case, be sure to write to our support. We try to help as quickly as possible.
A call to the care service has been created from your account. Please attach a screenshot of the store's personal account with information about the order in circulation, so that you can see: the amount, date, number and status of the order.
We look forward to your assistance.
Sincerely,
LetyShops team
I have been using cashback from this service for a long time. Previously, there were no problems. Now, either it is calculated for inattention, or something else ... I no longer understand what the matter is. It is almost always credited to small purchases, but with the rest you have to create endless calls to the support service. Letishops has outlived its usefulness, for me personally. I will get to the minimum for withdrawing funds and switch to other services, since there are plenty of them now.
Hello Love!
Thank you for sharing your opinion on the work of the service.
We're sorry you want to leave us. Situations when cashback for some reason is not recorded are also unpleasant and unacceptable for our team. We are trying to find out the reasons for non-accrual of funds and help users of the resource in the current situation.
We hope that difficulties with the accrual of cashback will not recur and you will continue to cooperate with us. Enjoy your shopping!
Sincerely,
LetyShops team
order for 7000 and no cashback cool
Hello Kirill!
Thank you for writing about this situation.
As a rule, cashback is recorded in your account for a day, from Tmall - 15 days.
To understand this situation and help you, we have created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My requests" tab.
We will wait for information from you. Have a good day!
Sincerely,
LetyShops team
No words, I'm happy with everything, long years of prosperity and fast deliveries of orders !!!
Good day! There is no pending cashback accrual from 04/07/18
Hello!
Thank you for your comment. In order to quickly understand the reason for non-accrual, we have created an appeal to the care service on your behalf. Please respond to the appeal and report the situation in more detail.
Sincerely,
LetyShops team
cashback was not credited.
Hello!
Thanks for your feedback. It is important for us that you receive cashback for each order, so we have created an appeal on your behalf to the care service. You can reply to the appeal in your personal booth through the "Help" section.
We are looking forward to your reply.
Sincerely,
LetyShops team