I do not recommend the store. I made a purchase of coffee, made the payment during the order process. A day later they send a message about the absence of the goods. The service is terrible!
Congratulations, Elvira!
We apologize for the situation – we are truly sorry that this happened.
The coffee was not sent for technical reasons, which have already been passed on to the relevant specialists for verification.
However, we are always ready to improve our service, and if you decide to give us a chance again, we promise to provide a better experience.
We hope that all your purchases will be nothing but comfortable!
MAUDAU Store
The money was written off immediately, one product was canceled and now we have to wait about a week for a refund, level!! is that normal?
Congratulations, Alina!
Thank you for your request.
We understand your indignation and desire to receive your funds as soon as possible.
Let's explain the situation: after the order is shipped, the bank receives a signal and unblocks the funds according to its own regulations.
Unfortunately, the market cannot influence the speed of the refund - this is the bank's area of responsibility. The funds are currently in reserve and will be automatically unblocked.
If you have any additional questions, we are always in touch!
MAUDAU UA store
I thought this store had already reached the bottom, but they knocked from below, I wanted to use the promo code that the store sent me on Viber, I spent a lot of time collecting the basket and the promo code did not work, in response I did not receive any solution to the situation, they wrote to me that if they wanted to, they would cancel the promo codes ahead of time... Have you seen such a shameful store anywhere else? I am already silent about the fact that the shipping terms are 2-3 weeks, and something is constantly missing and they do not even call to ask if the shipment is okay without some goods, and they put the delayed one, keep in mind that this store is not worth your time. It started well, but ends with shame.
Congratulations, Victoria!
Thank you for your time during the phone conversation.
We are sincerely sorry that you were unable to use our promo code. Unfortunately, due to technical reasons, we were forced to terminate its validity early.
We really appreciate each of our Guests, so we have already sent you an additional bonus.
We hope it will help improve the impression a little and compensate for the situation.
Always there to help!
MAUDAU UA store
I ordered Uriage Vevey SPF50+ 1st Mineral Face Sunscreen, 50 ml. I received an open tube that does not close. The expiration date after opening is 6 months. It is not clear when it was opened and whether it will have a protective effect now. I will not use it for my child. This is the first time I ordered from this store and, by the way, the last time.
Congratulations!
Thank you for your feedback - your request is already being processed.
We tried to contact you to clarify the details, but unfortunately we were unable to do so.
We have sent you an SMS with links to our chats in Viber or Telegram - it is convenient to communicate there at a time convenient for you.
We hope that we can offer the best solution to the situation.
MAUDAU UA store
Lately, I've been liking the store less and less. Orders are delayed, products are out of stock.
Good day!
Thank you for sharing your experience.
We apologize for any inconvenience caused by delayed delivery and out of stock items. Some items are made to order, which can sometimes affect delivery times, but we are constantly working to improve this process.
We appreciate your trust and do everything we can to ensure a comfortable shopping experience. We hope that your next purchases will bring you only positive impressions!
MAUDAU UA store
The store has been going downhill lately, we made order 7413471. They make up all sorts of nonsense in terms of bonus accrual. The table above contains information about what products they classify as wholesale, but this table doesn't actually work for them. They explain that they are managed by some system and it determines whether they correspond to a wholesale order. They have a turbobot service, it's really hard with this, you can't get an exact answer, if they decide to answer a question, then time will pass and you'll already be out of the chat, they'll ask: "what did you want, ..... You didn't answer ..... goodbye" on the phone they say one thing, in the chat they say another. After five days of trying to communicate, the result is "0" So, there is such a side to this company!!!
Congratulations!
Thank you for sharing your impressions!
We understand that the situation with accruing bonuses can be unpleasant.
Regarding your request, we would like to note that our policy is that bonuses are not accrued for bulk orders.
We are also working to make this information more accessible to our guests.
Regarding the work of our care service, we regret that you did not receive accurate answers to your inquiries. This does not meet our standards, and we are working to improve the service so that you receive fast and clear support. If you have any additional questions, our specialists are always ready to help, and we will be happy to provide more information and answer all your inquiries.
We hope that in the future we will be able to offer even more convenient conditions to make your experience even more enjoyable.
We wish you a nice and peaceful evening!
They send out promo codes and then deny cashback. Well, that's it...
Good day!
The store either offers a discount using a promotional code or gives cashback. This was announced on the store's page.
Please choose one method that is convenient for you =)
Cashback is not credited for orders with promotional codes not published on the LetyShops website ... ............................. I bought with a promotional code published on the website and they did not credit the WHOLE cashback ... a bit of trash
Good day!
Yes, please pay attention to this when shopping. All conditions are listed on the store page. Partners either give a discount using a promotional code or charge cashback.
Cashback is not credited if there is a promotional code
Good day!
Yes, please pay attention to this when shopping. Partners either give a discount using a promotional code or give cashback.