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Purchases at FastTech with cashback in New Zealand

(3.48) General evaluation of the store
Reviews on FastTech (54)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 30 - 45 days
Attention!
  • Cashback is not credited in case of using the shop's mobile app.
  • Cashback is not credited for a gift card purchase.
  • Cashback amount credited to your account balance may vary from amount displayed before. This is caused by conversion of rates between the shop's and your account's currencies.

Reviews on FastTech (54)

(3.48) General evaluation of the store
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Вадим
24.11.2018

When I paid for the order, all the goods were "ready to ship". The next day became "will be ready to ship" and the date is in 2 weeks from the order. The store itself is not bad, but they have problems tracking the availability of goods, they often send for a long time, and if the order contains batteries, then delivery can take a very long time.

The review was translated from Russian using Google Translate. Show original Show translation
l.novosilcev
25.10.2018

The second order and again there is no cashback ... There is no such thing with other stores!

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
25.10.2018

Good day!

Thank you for reporting the non-crediting of funds. We see that you wrote to the care service on this issue. Our manager will try to figure it out.

Thank you for shopping with us!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Владимир
16.10.2018

Cashback does not appear, but the store is good.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
28.10.2018

Good afternoon, Vladimir!

Thank you for your comment.

Unfortunately, the order information has not been transferred to our system. We will try to find out the reason for the non-accrual of remuneration together in the appeal # 1446897. We will be glad to receive your answer on the "Help" tab.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Ваня Шевцов
23.09.2018

Cashback does not appear

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
03.10.2018

Hello Ivan!

Thank you for writing about the problem. We will try to help you and understand the possible reasons for such situations. We will be grateful if you answer the appeal that we created through your personal account. You can find it in the "Help" - "My requests" section.

Thanks in advance for your reply.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Ваня Дым
19.09.2018

Cashback was not recorded for the second time.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
30.09.2018

Hello Ivan!

Do not be discouraged, please, we will help you understand the situation.

Already created a customer care case on your behalf. You can answer through the "Help" section of your personal account or by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

We will wait for information.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Viktor Kaptur
15.08.2018

3 orders through the service, and none of them were registered ...

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
30.08.2018

Good afternoon, Victor!

Thanks for the comment.

It is important for us to analyze this situation and help so that purchases with the service bring only positive emotions.

If it happens that the cashback for purchases is not recorded, be sure to understand the reasons and give recommendations so that this does not happen again in the future. Colleagues from the care service contact partners through whom we cooperate with stores to find out why cashback has not appeared. Since we do not cooperate with stores directly, we receive an answer within 2-4 weeks on average.

On your behalf, an appeal to the care service No. 1404625 has been created. Please respond to the appeal so that we can help as soon as possible.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Михаил
13.07.2018

It happened again this time with FastTech. Cashback did not appear, I did everything as on previous purchases letyshops showed that cashback was activated.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
29.07.2018

Hello Mikhail!

Thank you for writing about this situation.

In order to help, we have created a customer care case. You can familiarize yourself with the appeal and give an answer in the section of your personal account "Help" - "My requests". We will wait for feedback.

We wish you a wonderful day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Антон Мантула
26.06.2018

The store is good, but today the cashback has not been recorded, although I made a transition to the site, added it to the cart and paid. the letyshops extension showed that cashback was activated.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
10.07.2018

Hello!

Thank you for writing.

Unfortunately, we did not receive information on the order. To help, we have created an appeal on your behalf through the section of your personal account "Help", "My requests".

We hope for your answer.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
m3etis
02.06.2018

I made a purchase, the payment went through, the cashback was not fixed. Order Placed: Saturday, June 2, 2018 Order Total: $ 52.25.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
11.06.2018

Good day!

Thank you for your comment.

To resolve the issue and find the reason for losing cashback, we have created an appeal to the care service on your behalf. Our manager helped to understand the situation and cashback successfully replenished your balance.

Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Юрий
01.06.2018

Made a purchase and paid on May 30, 2018 cashback did not appear, the transition to the site was fixed. Eliminate please. When purchased from other stores, everything works well! Administrators, take action!

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
01.06.2018

Hello Yuri!

Thank you for writing. We will definitely try to help you.

We have already created a customer care case on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My requests" tab.

We will wait for information from you. Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Вячеслав Якименко
25.04.2018

Made a purchase on this site today. There are no traces of the transaction.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
26.04.2018

Hello Vyacheslav!

Thank you for your feedback. Do not worry, please, we will do our best to understand the reason for not accruing cashback and resolve the issue. An appeal to the care service has been created through your personal account. To respond to the request, please follow this link: https://help.letyshops.ru/hc/ru/requests.

Waiting for your reply.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Артур
21.04.2018

I paid for the purchase for $ 29.04, cashback is not displayed. With Ali, everything was fine, it seems to be dull here.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
23.04.2018

Hello Arthur!

Thanks for your feedback. It is important for us that you receive cashback for each order, so we have created an appeal on your behalf to the care service. You can reply to the appeal in your personal booth through the "Help" section. We are looking forward to your reply.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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