Важливо!
Made 3 purchases. None of the cashbacks registered (2 of the purchases were made with an increased% of cashback). More than a month has already passed for each of the purchases, and the store for letyshops does not provide information
Good day!
Roman, a request was sent to your partners for your purchases to find out the reasons for losing your cashback. It may take about 8 weeks to wait for a response. You can track the status of the request in your personal account. We are waiting together :)
Sincerely,
LetyShops team
I buy 10 times already and the cashback does not become active with 1 purchase 30 days have passed
Hello!
Diano, partners need time to process data. The maximum waiting period for cash is 150 days from the date of purchase.
Sincerely,
the LetyShops team
This store has huge service issues. There is nothing to charge cashback for when orders are not processed and the store itself is rejected. Not the best partner for LetyShops.
Anna, hello!
We value cooperation with the store, because orders go to the service, and users benefit from online purchases.
There may have been an error processing your order. We advise you to contact Eva.ua support. We are always ready to figure it out and help with questions of cashback crediting.
Sincerely,
LetyShops team
Hello! I ordered a hair dye, everything came quickly. The product was well packed, the only thing I didn't like about the package was a hair mask after dyeing from the manufacturer, but for some reason it was not found in any of the pack ( (
Good day!
To resolve the issue, we recommend contacting the store support. Contact details are available on the Eva.ua website.
Sincerely,
LetyShops team
Dear LetyShops users!
Here are a couple of tips and tricks on how not to lose cashback when buying online:
- split the order into smaller ones. Make 2, 3, or 4 orders, so you are more likely to get cashback, at least some. For example, if you order for 1500 UAH, free delivery from 500 - make three orders of 500 each, if so it turns out.
- when ordering in an EVA store in each specific product, pay attention to the item "Delivery 2-3 days". If it is written 2-3 days - it means they have the goods, they write "Delivery 3-5 days" or even more - it means that the goods are not from them, but from their partners, and in most cases it is not there, or they have to wait a long time, or they will offer replacement - and as a result cashback will fly off.
- do not agree to the notice of the goods, or the cancellation of a position. Check with the operator if everything else is available and refuse the order altogether. Collect a new order from what is already in stock with a cashback.
You can also withdraw cashback from EVA if you pay with a card with cashback (category "beauty and care" in alfabank, or "Beauty and health" in monobank, or in other banks somehow else).
Also, according to your phone number in the order, there are additional bonuses for the EVA loyalty program.
Hello!
Thank you for sharing useful tips and shopping experience with cashback. ;)
Sincerely,
LetyShops team
If it was possible to put the stars on minus, I would put minus 100. Worse service than Eva's store, I have not met. I will not repeat all the negative reviews I confirm. Advice for LetyShops, refuse to cooperate with this grief store. In a conversation with the store operator, it turns out that they are not LetyShops partners at all and that they do not even know what it is. Some solid nerves.
Hello Lydia!
Our users benefit and love EVA.UA, so it would be unfair to turn it off. We cooperate with all stores not directly, but through partners. Operators or other store employees may not know about this :)
If you have any suggestions or comments on the work of EVA.UA, we advise you to share your opinion on the store's website or contact support . We are sure that it is important for them to get feedback from their customers.
Sincerely,
LetyShops team
I do not recommend. Ordered. Then they called back 3 days later and started hanging noodles on their ears - like there are only two positions, not 3 as ordered. They want to receive orders and cancel the cashback (due to a change of order). It is better not to buy anything from them, because they do not fulfill their obligations.
Like many others, I have problems with cashback from Eva. I made an order for hot cashback, but it just didn't appear in Letishops. Eva pretended that I didn't include cashback, it's a shame (it's good that I ordered only 1 product, which was quite profitable even without a 20% cashback.
Good day!
Don't be upset too early :) Your applications for lost cashback are under consideration. You can track their status in the "Orders and Finance" section.
Sincerely,
LetyShops team