Важливо!
When placing an order, the payment did not go through at first, as if it was a failure. Have sent a notification to Viber, you can pay by the link. Okay, I paid because I ordered the necessary goods. Of course, you can forget about cashback, since now there was payment not through Letishop. But the adventures did not end there after 3 days the operator calls and says that the parcel is not marked in the post office with new mail. Even though I ordered 2 combs and a set of baby soap cosmetics. (restrictions on weight or dimensions are not indicated. Earlier I already ordered larger parcels from other stores at the post offices)
Good afternoon, Anastasia!
It is not necessary to pay for the order online to receive cashback. The main thing is to issue it after going through the service / our mobile application.
We will contact you in the appeal ("Help" section) to help with cashback :)
LetyShops team
The parcel was badly packed, the baby tea in granules was torn, it had to be thrown away.
The increased maximum cashback of UAH 200 was credited immediately. Now in anticipation ... I recommend it to everyone!
There are no questions to the Eva.ua store - they accepted the order, processed it, sent it, received it - everything is in order. But there are questions to LetyShops, the procedure for calculating cashback is somehow very mysterious and repulsive to the user. if the order is confirmed by the store, received by the user, the question is closed by everyone, then why does the cashback for this order occur in "up to 130 days"? During this time, you can forget about the order 10 times, and about the store, and about this service once there is no return from it.
Good day!
Each partner store has its own time frame for data processing. We publish the waiting time on the transition page so that each user can familiarize himself with it before placing an order :) As soon as we receive the commission, the cashback status will change to "Enrolled".
LetyShops team
I agree with all previous speakers about the dishonest behavior of the store. Made and paid for order No. 08907795 dated 11/29/2021 for a large amount. According to all the announced cashbacks, I was rubbing my hands. We called on 12/04/2021 and said that there was a failure in the warehouse, but for me nothing changes - only the order number. They forgot, however, to add that the money will be returned and again taken as payment, which means I lose all cashbacks. Refused an order - it's unpleasant when they try to cheat! Today is 12/07/2021 - the money has not been returned yet. It is a pity that I had not read the reviews before - I would not have contacted.
Hello!
We are very sorry that you had to face this situation. There was a technical failure while ordering №08907795 and your order was canceled. Your question вжеSR02008111 on EVA.UA has already been created regarding your question. Please wait, as soon as the answer is given, you will definitely be given feedback.
We hope that our further cooperation will be exceptionally positive.
Good day!
EVA.UA store
I ordered the goods, specially raised up to a considerable amount to take part in the action, in the end I have to play with filling out the application to confirm the cashback. It's just sad ... Eva doesn't let me down for the first time, and not only in terms of cashback.
Good afternoon, Dmitry.
Did not receive information from partners for your order. We look forward to hearing from you and rewarding you.
To track the status and result, expand the application field in the personal account as in the example .
The LetyShops team
Made a purchase solely for a raffle ticket. No cashback, no ticket, respectively. I see that this is not the only situation for me. Conclusions I have made.
Victoria, good afternoon.
We haven't received anything from the store for your order either. The request was sent to partners, but they have already contacted you in order to help with cashback.
Unfortunately, there will not be a ticket for a lost cashback ( according to the terms of the promotion ) :(
LetyShops team
Ordered in Eve (No. 08826396) 11/27/21. They called on 2.12.21 on the 6th day and said that the parcel did not fit into the post office, although there was up to 15 kg, and the order fit the dimensions. The consultant called and said that they could not send to the post office and you need to cancel the order in any case and create a new one with readdressing to the branch. It seems like you can't just change to a branch, so there is no getting out of the cashback payment. Accordingly, that cashback is lost. Last time I bought it in this store! Very disappointed
Hello!
We have checked the information you provided and found that your order №08826396 had the following list of products:
- Washing powder Losk Color automatic, 60 cycles of washing, 9 kg;
- Silan Aromatherapy Magic Magnolia laundry conditioner 108 washing cycles, 2.7 l;
- Window and glass cleaner Clin Windows & Glass Lemon, 500 ml (spare);
- Mr Muscle glass cleaner Morning dew, 500 ml (trigger);
- Solid soap Duru Fresh Sensations Ocean Breeze, ecopack, 4 * 150 g.
When packing these goods, a box is used, all goods are protected by airbags to ensure careful transportation. As your order contains sufficiently dimensional goods and protection is added to them, the volume of such a parcel does not meet the standards of delivery to the Post Office. The maximum parcel volume for the Post Office of Nova Poshta is 406030 cm. Due to all the above conditions, we were not technically able to send this order in the delivery method you have chosen. We sincerely apologize for the inconvenience. You can always contact our Hotline to edit the delivery method and we will be happy to help you!
EVA.UA store