Purchases at Clarins RU with cashback in New Zealand

Good day!

Cashback may not appear if the purchase algorithm was violated or an error occurred during data transfer.
We see that you have already applied for cashback in your account. Track her status :)

Yours faithfully,
LetyShops team

Anna, good afternoon!

Each store has its own terms for crediting cashback to the balance. They are posted on the page when you go from our service. During the processing of information by partners, the amount of cashback may change and be credited correctly. You just have to wait for the automatic transfer.
It's great that you were satisfied and benefited from the purchase :)

Yours faithfully,
LetyShops team

Olga, good afternoon!

Each store has its own terms of cooperation. Clarins RU has no special ones :) If the information changes, be sure to post it on the site.
We are always ready to understand the reasons for not accruing cashback by contacting partners.

Loss can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other tabs during checkout.

We see that an application has already been submitted in the "Orders and Finance" section. We are looking for an order in the system.

Yours faithfully,
LetyShops team

Good day!

Each partner has their own terms for data processing. Cashback for your purchase must be confirmed by 10/28/2020 :)

Respectfully,
LetyShops team

Good afternoon, Marina!

Clarins RU purchases are successfully entered into the system.
To find out why cashback for your order was not credited, we contacted partners. It is important to understand the reasons for the loss so that the situation does not repeat itself.
The manager is waiting for an answer together with you and will definitely contact you in the "Help" section :)

Respectfully,
LetyShops team

Good day!

Ekaterina, orders are registered in our system. Previously, factors that may affect the accrual were prescribed.

For your purchases, a request has already been sent to partners to find out the reason for the loss. As soon as there is an answer, the manager will inform you in the appeal.

Respectfully,
LetyShops team

Good day!

Ekaterina, the loss of cashback can be influenced by several factors:
- violation of the conditions that are on the store page ;
- third-party browser extensions (for example, an ad blocker);
- transition during checkout to sites of other advertising resources.

If you need help or advice, please write to our care service. Our managers are in touch and ready to help :)

Respectfully,
LetyShops team

Good day!

Eugene, contacted you in order to find out the reasons for losing cashback. Unfortunately, no response was received. You can write to the manager through the mail or personal account (section "Help"). We wait :)

Respectfully,
LetyShops team

Anton, good afternoon!

We turned to partners to find out the reason for not paying cashback and help. Since we cooperate not directly with the store, but through partners, the processing time for applications takes time.
The manager will contact you. We are waiting together :)

Yours faithfully,
LetyShops team

Good afternoon!

We created a call to the care service to understand the issue and help. Unfortunately, they did not receive an answer. If possible, write to the manager :)

Yours faithfully,
LetyShops team