Purchases at Agoda EU with cashback in New Zealand
- Cashback is credited for hotel booking only.
- It may take up to 4 days for cashback for your order made on Agoda EU to appear in your account with "Pending" status.
- Cashback is credited only for the net value of provided services excluding the value-added tax, all other taxes and fees as well as any additional costs.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Reviews on Agoda EU (7)
Therefore, we publish only our customers' reviews.
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I am impressed negatively for all the reviews under Agoda as there are still people that do not understand the purpose of Lety Shop: some users instead of complaining directly to Agoda or the hotel, write a complaint here. Lety Staff obviously cannot do much if the door is missing or there are insects in the room, they can just be sorry for you. I would like to read experiences about Cashback tracking… so I will start with my experience: the cashback was tracked, but unfortunately never paid out. Many months passed and Lety paid with its own money (I think the only cashback service that does that, that’s why they deserve 5 stars on Trustpilot). Honestly speaking I have the same issue with another cashback service, I am waiting for Agoda to pay out from Nov2023. Transaction was tracked but not paid yet. I think these guys really need to respect the maximum waiting time, as I can see they tend not to respect it not only with Lety.
Thanks a lot for sharing your experience. Hope you won't have any such problems with your cashback again, but please feel free to contact us in any case if you need help ❤
A huge disappointment. I used this website for the first time to make a reservation. The facility staff said that they do not use this website and as for them, I do not have a reservation. The money was lost (my card was charged when booking), the facility extorted money and I didn't even get a refund. Agoda's service is a failure, they completely ignored the matter because the facility's staff did not respond to them. I do not recommend anyone to use this website.
Good morning!
We are very sorry that such a situation occurred :(
We hope it won't happen again.
LetyShops team
They do not issue an invoice. The hotel informs that the invoice is issued to Agoda and Agoda does not issue invoices because it is a foreign company and only issues a receipt for payment. And the invoice is needed to settle the delegation. Contact Agoda only in English. I used it once and it was a lot of nerves, I don't recommend it and I won't use it.
Good morning!
We regret that a similar situation occurred.
We hope you will give this store another chance.
LetyShops team
I'm disappointed! I haven't been able to get an invoice from Agoda for 2 months, their customer service is terrible.
Good morning!
We are very sorry that a similar situation is taking place.
We hope that it will be resolved soon.
LetyShops team
Agoda does not send an invoice/receipt via email as an attachment. In the body of the email it reports the amount paid, but in the attached PDF document it only reports how much you will have to pay to the hotel at check-out (i.e.: the tourist tax). For me, who travels for work, it is very inconvenient because I have to attach a receipt to request a refund from my company. In fact, I lack a clear and detailed document (receipt/invoice) to request a refund. Very very uncomfortable.
