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Don’t forget about Cashback shopping rules

Purchases at Moyo.ua with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
Maximum waiting time for cashback: 62 days
Information and conditions

Кэшбэк не начисляется:

- за заказы, сделанные с корпоративных адресов @moyo;

- сотрудникам Moyo.ua;

- за покупку подарочных сертификатов, купонов, скидок на оплату и карточек оплаты счетов;

- за заказы, оплаченные бонусами. Если заказ оплачен бонусами частично, кэшбэк начисляется на сумму покупки за вычетом бонусов;

- за предзаказ;

- за заказы из зоны боевых действий Луганской и Донецкой областей, а также АР Крым.

 

Что делать, чтобы получить кэшбэк:
1. Отключить блокировщики рекламы.
2. Если в заказ нужно внести изменения, необходимо отменить первоначальный заказ через колл-центр, а затем заново оформить заказ через LetyShops.
3. Заказы по безналичному расчету оформлять без индивидуальной скидки от магазина.
4. Юр.лица могут получать кэшбэк только при выкупе товара по цене сайта.

 

 

Reviews on Moyo.ua (135)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.09.2020

I made an order in July, as a result, for 2 months the cashback did not charge and did not confirm. This is if you have all the receipts and place an order according to the instructions (without tabs, extensions, etc.). Letishops thanks for 100 UAH cashback as a bonus. Moyo is a huge dislike. Judging by the number of similar comments, it is better not to deal with them.

The review was translated from Russian using Google Translate. Show original Show translation
16.09.2020

Good day!

We got acquainted with the appeal. We see that cashback did not appear automatically, so a request was submitted to partners to find out the reasons. We were denied payment of the commission, saying that the buyer came from another source. This situation may arise due to the addition of a product to the cart using a different advertising link, a click on an advertising banner, or the actions of third-party extensions in the browser.

We believe that future purchases will be successful :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.09.2020
After my review for 09/11/2020, the balance of the cashback was credited as a bonus. If without the "swing" they would have accrued cashback, it would have been 5 stars. And so - 4. LetiShops, you are so cute :-)
The review was translated from Russian using Google Translate. Show original Show translation
13.09.2020

They give cashback with a fight, in general a lottery, I do not recommend it!

The review was translated from Russian using Google Translate. Show original Show translation
13.09.2020

Good day!

If you lose your cashback, we are always ready to understand the reasons and help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.09.2020

if you want to buy with cashback, then choose another store. Moyo does not comply with the conditions and the cashback does not return! "Information was rewritten by another source" excuse, because I'm not buying for the first time with cashback and I know all the rules and follow them! Keep it up, you bastards.

The review was translated from Ukrainian using Google Translate. Show original Show translation
12.09.2020

Hello!

We got acquainted with the information in the appeal. We did not receive the order data. We turned to the partners to find out the reasons. They reported that the purchase commission was transferred to another advertising resource. The manager described the possible reasons for this situation. We hope this will not happen again.

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
11.09.2020

I made an order in "Moyo.ua" for 6328 UAH, a cashback of 350 UAH appeared, after a long wait - the cashback was rejected. I talked to the "Care Service", they say: "The information was overwritten by another source. This could happen, for example, if during the registration process there was a click on an advertising banner, a third-party link, there was a transition from another resource. Also, third-party browser extensions can overwrite information about the cashback And also, if the order was paid for with a bank card with a loyalty program or a third-party promotional code was applied. " The order was placed in a separate browser without add-ons, except for "LetyShops". If there were violations when ordering, then cashback would not appear at all. In my case, cashback appeared, but was rejected. I draw a conclusion: small cashbacks are credited without problems, and when the amount is several hundred, a toad appears. Get my cashback back! I fulfilled all the conditions when ordering, and you are just scammers!

The review was translated from Russian using Google Translate. Show original Show translation
11.09.2020

Good day!

Ivan, we are interested in the cashback credited to the users' balance. The order amount does not affect this process, as it is automated.

Yes, initially the information about the purchase appeared in our system, but when reconciling the data, the partners refused to pay the commission. The manager described possible reasons in the appeal. In this situation, they tried to support with a bonus from the company.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2020

I made two purchases with a difference in a month, one cashback was already credited (earlier than the specified time), the second is still waiting. The service is great. The store pleased with communication and delivery times. Recommend

The review was translated from Russian using Google Translate. Show original Show translation
09.09.2020

I do not recommend buying something from mine, cashbacks are rejected referring to the fact that someone intercepted another cashback))) Thank you for flying for the bonus.

The review was translated from Ukrainian using Google Translate. Show original Show translation
10.09.2020

Good afternoon, Eugene!

We sincerely believe that the recommendations of the manager will be useful when making future purchases, and the situation will not happen again. We were happy to help :)

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
09.09.2020

I often shop at MOYO. Previously, there were no questions about the accrual and receipt of cashback from them. Over the past few months, they began to "lose" cashback in 100% of cases and it was not reflected in the account, although the Lety website recorded the transition and purchase. Only when contacting the care service with supporting documents, it was possible to receive their amounts. Now they simply began to reject cashbacks for already completed and documented purchases, without explaining anything to me or to the care service. I am extremely disappointed with this store and such a devil-may-care attitude towards customers.

The review was translated from Russian using Google Translate. Show original Show translation
09.09.2020

Irina, good afternoon!

We cooperate with all stores not directly, but through partners. We are sure that the store is interested in users making purchases and being satisfied.
We are always ready to contact partners and find out the reason for non-accrual.

We are waiting for an answer for your orders. The manager will definitely contact and report the result. We are waiting together.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.09.2020

The cashback was counted, after a month and a half and after three negative reviews and contacting the support service, letishops, to be honest, we thought that everything would be gone, but no, thank you very much. But to be honest, it shouldn't be that way, if you did everything according to the rules, then it should be counted without nerves and negative recommendations. The assessment has been changed, but in the past we will compare all the pros and cons, although earlier we would not even have thought to buy here, but now something like that. Thank you for your assistance.

The review was translated from Russian using Google Translate. Show original Show translation
07.09.2020

Hello!

Thanks for your feedback.

We are glad that the issue was resolved positively. We are also interested in automatic cashback registration. Alas, loss situations sometimes happen. In this case, we submit a request to partners and do our best to resolve the issue as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.09.2020

I did not make a small order, at first the cashback was not credited, after contacting the letyshops support service everything was decided in my favor, which I am glad, but I would like everything to work without all sorts of forced calls.

The review was translated from Russian using Google Translate. Show original Show translation
04.09.2020

Hello!

Nikita, we are always happy to take care of you :)
We believe that the situation will not repeat itself, since the order was not mistakenly transferred by partners to our system.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2020

So they did not pay anything, do not expect any cashback from this store. I advise you to look for other store options, and bypass this one, I wonder why it has not yet been removed from this service? All normal shops are slowly leaving, but all sorts of deceivers remain. Wouldn't recommend this store to anyone.

The review was translated from Russian using Google Translate. Show original Show translation
02.09.2020

Good day!

It would be unfair to terminate cooperation with Moyo.ua, since users' orders enter our system and for many it is a favorite store.
At your request, we contacted partners to find out the reason for not calculating cashback. The manager will contact you in the call as soon as a response is received.
You can find other similar stores here .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2020

Cashback for order 1789953260 did not appear in the system. This is not the first time I have encountered this problem in this online store.

The review was translated from Russian using Google Translate. Show original Show translation
01.09.2020

Hello.

Sometimes the information about orders does not enter the system. The care manager has already contacted partners to clarify the reasons for its loss.
Don't worry, your request will not be ignored. We will try to return the cashback, we will inform you about the result in the message.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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