They took too long to give the cashback
Hello Jimena!
Each store that is among the partners of LetyShops has its own estimated time periods for transmitting information and remuneration for the order. You can see the estimated time on the store page and in the personal account, near the status of each cashback. If you have any questions, feel free to contact us through the Help section of your account.
All the best.
The LetyShops team