Purchases at Фокстрот UA with cashback in Netherlands

cashback came in a couple of weeks, the store is normal

I don't know how about cashback. I have a different problem. I ordered a SAMSUNG ETAOU80 (ETAOU 80) charger for 1A today. I received SMS about order confirmation and about the fact that the goods are waiting for me in the store. I come to the store, and there is another charger in the package of this charge. Also SAMSUNG, but only at 2A. We called another Foxtrot store, but the situation is the same there. Naturally, he refused the goods. What to do in such situations? Or are they selling a cheap fake under the brand names?

Cashback works. 5.8% from the purchase of a TV, which was no more expensive than others, returned. I really did not like the state of the package - a whole piece was torn off a few cm. They have a really buggy website. Sometimes it is impossible to place an order, so the cashback probably does not work.

I did everything right because I have been using cashback for more than one year! In short - KIDALOVO! Response from LetyShops representative: Stefania Pogrebnyak (LetyShops) Mar 16, 10:05 pm MSK Good evening, Vladimir. I will be happy to help you understand the issue. Unfortunately, we did not receive any reward from the store. This can happen if the rules for purchases with cashback were violated, or the store mistakenly did not transmit information to us. To protect yourself from such situations, you can use the following tips: 1) try to complete an order within an hour within one browser session. Do not go to the pages of other sites; 2) also disable active third-party extensions on the browser at the time of ordering with cashback; 3) be sure to consider the conditions of the store. Important points are spelled out there. 4) follow the recommendations of our service. This will keep your reward safe. We try to take care of our users, that's why we accrued cashback from the company's funds.

I bought at Foxtrot 3 times, of which two times the cashback was not tracked, and the first time there was a limit on the card (when the limit was triggered, the purchase was tracked, and when the limit was removed and tried a minute later, no. The second time I bought two goods in a row with a difference of about an hour, the first product was tracked, the second was not. I placed a request, letishops fully refunded one of the orders and partially the second. The store itself refused to refund, said that I followed the wrong link :) Conclusion: if you want cashback to be tracked and click on "topics "Do not buy links in foxtrot.

Cashback is an extremely tight store. I bought a gift for my family on NG, expensive, albeit actionable. With cashback. Before that, I hadn't bought anything at Foxtrot for a long time, because there was a period when they practically left our city. When they returned, there were no significant differences from other large (greedy) retailers. Before NG, I was tempted by an increased cashback from Nowhere was it indicated that promotional products were not compatible with cashback. As a result, a month later I received a message that the cashback was declined. There are no complaints about the LetyShops Care Service, they treated it correctly and with attention, it may even be possible to defend cashback with their help, but with equal prices in other stores in Foxtrot, I probably will not buy, and I will not recommend it to others, since there is no difference and there is to be dishonest and, petty redneck!