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Don`t forget about Cashback shopping rules

Purchases at Фокстрот UA with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 25 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 50 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется за:

- заказы, созданные сотрудниками контактного центра и сотрудниками Фокстрот UA;

- заказы из зоны боевых действий Луганской и Донецкой областей, а также АР Крым.

 

 

Reviews on Фокстрот UA (105)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.05.2020
I bought a phone and a monitor in the foxtrot. What can I say. The equipment is in perfect order, although both times I had to take it from the window - there were no more available. Cashback is regularly credited to the Foxtrot account + on the fly. The percentage, of course, is small, but better than nothing. The consultants are slightly "frostbitten", it is evident that they are already tired of this work. I did not encounter a return, but it seemed that it would not be easy, given the reaction of the consultant when it came to this. However, the cache was regularly paid (it hung for about a month), for which thanks.
The review was translated from Russian using Google Translate. Show original Show translation
15.05.2020

Feedback specifically about the Foxtrot store: placed an order on 05/08/20: a tablet, a memory card, a protective film. I paid via a card, I received an SMS that the order was confirmed. LETI immediately showed a cashback of 73 UAH. Then on 05/11/20 a new order appears in the personal account in Foxtrot, in which only a memory card and the courier NP delivers it to me. Then 05/13/20 another order appears, in which only the tablet and the courier delivered it to me, and my original order is changed only on the protective film. There will be a third delivery (well, at least for free !!!!) !!!!!! There was no such circus yet! And as I understand it, I can’t see the cashback

The review was translated from Russian using Google Translate. Show original Show translation
16.05.2020

Good afternoon!

Service cannot affect all stages of placing an order. Cashback is credited for purchases that were made online through our service.
In order to avoid such situations, we recommend that you inform the store representative that the order is placed with a cashback. Now we advise you to inform Foxtrot in support that the order has been re-issued without your knowledge.

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
15.05.2020

Used items were sent, in an open box, with scratches and other defects. He called them for 4 days and each time they promised me that they would contact me within 3 hours. Of course, this did not happen. Complete ignore. They also do not charge cashback, re-create the order, and cancel the order with the cashback. Fraudsters.

The review was translated from Russian using Google Translate. Show original Show translation
16.05.2020

Good afternoon!

There may be an error processing your order.
Foxtrot has established itself as a responsible partner. We believe that the issue will be resolved.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.04.2020
Having placed the order, the store employee called us back after 5 hours. The mixer was needed urgently, there was delivery by new mail to the Dnipropetrovsk region at the address the next day, the employee specified where we needed it, and said that there would not be delivery for tomorrow (although the delivery time for tomorrow was indicated during registration, and we chose the courier ( delivery is not free)) and said that we can drive up to pick it up in the store. Please indicate the exact delivery! Spent time waiting for the call! I do not recommend for those who need delivery as fast as possible. Not worth a single star, upset.
The review was translated from Russian using Google Translate. Show original Show translation
15.04.2020
I got the cashback! I didn't expect it because of controversial reviews, but it still is. Thanks!
The review was translated from Russian using Google Translate. Show original Show translation
11.04.2020
Everything is fine, cashback accrued in 14 days
The review was translated from Russian using Google Translate. Show original Show translation
04.04.2020

The order was canceled, under the pretext that they had to manually check something with payment. We immediately re-registered ourselves, so there can be no talk of any cashback. I do not recommend this store.

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2020

Hello!

Foxtrot UA has established itself as a reliable partner. It is a pity that a similar situation has developed. If you encounter such difficulties, we recommend re-ordering yourself, through our service.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.03.2020
Only pleasant impressions, even give a gift to order, quickly calculated cashback (2 weeks)
The review was translated from Ukrainian using Google Translate. Show original Show translation
11.03.2020
I bought a gas stove. Good store. Cashback crediting in 12 days.
The review was translated from Russian using Google Translate. Show original Show translation
27.02.2020

I agree with the previous comments. Foxtrot - tricky pi **** sy. In order not to pay cashback, they are making a hunchback. that the order was made in an offline store. I do not advise you to contact this thieves' office.

The review was translated from Russian using Google Translate. Show original Show translation
27.02.2020

Dmitry, good afternoon!

Foxtrot UA has established itself as a reliable partner. Believe me, the store is interested in that users receive cashback and are satisfied.
We turned to partners to find out the reason for losing cashback for your order. The manager keeps the issue under control and will contact you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.02.2020

Therefore, he wrote that they were deceiving. I bought a refrigerator and a washer on the same day, according to the same scheme: today I ordered a foxtrot through the website, tomorrow I picked it up at the pick-up point. Checks are all there. Cashback for a washing machine is less - it was charged, for a refrigerator - more. Not accrued. As a result, they wrote that they did not pick up the goods, and, strangely enough, the check is not for their confirmation !!!

The review was translated from Russian using Google Translate. Show original Show translation
20.02.2020

Hello!

We are sorry that this situation has developed.
Please specify the order number when purchasing goods.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.02.2020

Cheat! After buying a refrigerator, I received a negative answer about cashback. Reported that this order has been canceled. Therefore, the store did not transfer the reward. The order was re-issued in the store or carried out as an offline purchase.

The review was translated from Russian using Google Translate. Show original Show translation
19.02.2020

Good afternoon!

Indeed, cashback was rejected when reconciling data. We turned to partners to clarify the reasons. In response, we were informed that the order placed through our service was not redeemed. In this case, the purchase commission is not transferred, and cashback is not charged.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
Buy at Фокстрот UA with cashback up to 1.65%
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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