Hello Anastasia!
The situation with the loss of cashback is also unpleasant for us. For part of the purchases, we compensated for the funds from the company’s budget, but we can’t always do this, since we don’t get anything in such cases.
Unfortunately, partners do not provide additional information with a reason for non-admission. We hope that the manager’s recommendations will help and the situation will not be repeated with future purchases.
Yours faithfully,
LetyShops team