Purchases at Zooplus DE with cashback in Italy
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited in case of using third-party coupons, vouchers or promotional codes of any kind.
- Cashback is not credited for orders made for commercial purposes (a user is known to be a reseller or when orders show that the user is buying goods in quantities larger than normal for domestic use).
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- The number of orders set to define the client's category (new, early stage and existing ones) means the overall number of orders made by a certain user from the store and not only the ones made with LetyShops.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Zooplus DE (8)
Therefore, we publish only our customers' reviews.
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Payment only in advance. Upon request from Zooplus - we will change this in a few days. That was 4 months ago. I am not a new customer and have always paid my bills. In addition, I get more for cash back from another provider and if I order somewhere else I generally get 4% more selection and faster shipping.
So 0.6% is really very, very little :( It's actually not worth it, precisely because it is never recorded and you have to write to support every time ... there could be more cashback at Zooplus, that would be appropriate! :)
Hi there,
Yes it's not a huge percentage, but still better than nothing :)
We hope the partners will increase the rate in the future.
Unfortunately, cashback is not credited when using vouchers.
We used to compensate for it anyway, but we can't always do that :(
Please do not forget to check the conditions of the shops before buying.
Kind regards
LetyShops
Cashback was not credited, despite all conditions being met! Contacting support or customer service, not possible, I always end up in Russian written support or customer service page, changing the language throws me off the page again and again, tried several times! I lost € 5 cashback! Enthusiasm about it is limited!
Hello Petra,
Unfortunately we did not receive any commission for your order, from which the cashback is calculated.
This can be due to several causes, including:
- Extensions / apps from third parties (e.g. ad blockers);
- Violation of the conditions on the website of the shop;
- Redirection to other pages / tabs before or during the ordering process.
We tried to contact you by email and through the account but never received a response. If the question is still relevant to you, please contact us at support@letyshops.com.
Kind regards,
LetyShops
Since you pay via PayPal there, the payment goes through another tab and therefore it will probably not be recorded by Letsyshop. So far, however, I've never had any problems getting a subsequent cashback. The customer service always takes care of that very quickly and easily :)
Hi there,
Thank you very much for your feedback.
I want to reassure you: it is normal for a payment page to open when paying. That shouldn't affect the cashback, because the main thing is to redirect from us (or activate the cashback) before ordering.
Kind regards
LetyShops
The shop itself is great, but so far only one out of 5 orders has automatically generated a cashback. The customer support takes care of it, but it bothers a lot.
Hi there,
the service is interested in the cashback for the purchases being automatically recorded in the personal account and successfully credited. Advise to follow the recommendations of the manager in the request. We hope the situation does not repeat itself, but we are always ready to help.
Warm greetings
LetyShops team
Already ordered over 50 euros three times in the last three months, but received neither a confirmation nor a payment. There is also nothing for information and conditions.
Hi there,
we made a request to customer support via the help section to find out more about the situation. Unfortunately your answer was not received.
Warm greetings
LetyShops team
Nothing is credited to you! Apparently nothing is being sent to Letyshops :( I have now ordered twice via the link there but received nothing!
Hi there,
We made a request to customer service to resolve the situation. We hope for feedback.
Warm greetings
LetyShops team
