Purchases at Temu with cashback in Italy
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (129)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
and why is it not transferred to the mobile application when the cashback is activated, but is opened here on the platform?
Because cashback for purchases in the mobile application is not yet accrued.
That is, if I entered and made an order through the application, then the cashback is not accrued?
Good day!
Partners do not give rewards for purchases in the Temu mobile application. To receive cashback, you need to go to the browser version of the store.
and if I have already entered the topics through this application and have not ordered anything, then if I enter another time and order something, the cashback will be accrued
Of course!
good afternoon) I still haven't had time to make any order on the subject. In the morning it was 49% and now it's 7.8% cashback on the first purchase. How to understand it?
After activation, the boost is valid for 10 hours. Don't worry, we try to arrange such nice promotions often!
Happy shopping!
The store is normal, the delivery is on time and the money is returned without problems, but they are confused with cashback. Everywhere in the advertisement they talk about a huge cashback, but only for new users, you need to carefully read the terms, with transitions there is a mess and with a partial return, cashback is not accrued
Good day!
We advise you to check the conditions of the stores before each purchase, because all the features are written there.
Happy shopping!
And payment by cash or card?
Good day!
Payment in this store is only by card at check-out.
If I order through the app, will the cashback not be returned?
Unfortunately, no. For now, we only receive rewards for purchases from the browser.
It is very difficult to return cash back, also the prices are different when you enter through the application and then go to the store, no store returns cash back for so long, that is, you don't have to count even for the next month.
Good day!
Partners need time to process and communicate information. Therefore, we indicate the terms of enrollment on the page of each store.
We hope your cashback will be confirmed soon. =)
An increased cashback appears, which is increased only for new customers. Consider this when ordering...
Good day!
Increases for all product categories, so the rate for regular customers also increases.
Why is there one price for a product in the store, but when you go to the same store through the application, the price is many times higher?
Good day!
We redirect to the browser. You may have viewed the price through the app.
Then the prices may differ.
