Purchases at Temu with cashback in Italy
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (19)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
A strange thing with the cashback in this store, it was not credited to me for the second time for purchases worth well over PLN 100, even though I turned off the ads, went through letyshop to "Temu", I submitted an application for the unaccounted cashback and I receive a response from Letyshop that "It may take some time to process it". up to 4 months" 4 months ???!!! oh, sorry. I DO NOT RECOMMEND I cannot give less than 1 star but it would be useful.
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it. The purchase amount does not affect this.
The waiting time is needed for partners to check their purchase data and communicate their decision/commission to us.
We see that our specialist is waiting to solve the case together with you :)
LetyShops team
After 10 days I still haven't received my cashback
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it.
We see that our specialist has already contacted you and is waiting for a response from our partners.
LetyShops team
Shopping for small items on TEMU is simply amazing. I RECOMMEND 100%. I rarely use returns but there have NEVER been any problems at all. The money is transferred immediately after sending information about the refund, not after two weeks, as is often the case on Allegro. I have never been served so well in any store. It's possible that when it comes to returns - mine are always justified.
Good morning!
We are very happy that you are satisfied with your purchases in this store :)
We wish you even more positive emotions from shopping and cashback.
LetyShops team
waiting time is ultra long. However, it's nice that some penny comes back even for purchases from China. I was very skeptical about shopping through letyshop. A pleasant surprise that something counted there.
Good morning!
The waiting time for cashback confirmation is necessary for partners to check the purchase data and transfer the commission to us.
Sometimes the refund is confirmed faster.
LetyShops team
