The store has been going downhill lately, we made order 7413471. They make up all sorts of nonsense in terms of bonus accrual. The table above contains information about what products they classify as wholesale, but this table doesn't actually work for them. They explain that they are managed by some system and it determines whether they correspond to a wholesale order. They have a turbobot service, it's really hard with this, you can't get an exact answer, if they decide to answer a question, then time will pass and you'll already be out of the chat, they'll ask: "what did you want, ..... You didn't answer ..... goodbye" on the phone they say one thing, in the chat they say another. After five days of trying to communicate, the result is "0" So, there is such a side to this company!!!
Congratulations!
Thank you for sharing your impressions!
We understand that the situation with accruing bonuses can be unpleasant.
Regarding your request, we would like to note that our policy is that bonuses are not accrued for bulk orders.
We are also working to make this information more accessible to our guests.
Regarding the work of our care service, we regret that you did not receive accurate answers to your inquiries. This does not meet our standards, and we are working to improve the service so that you receive fast and clear support. If you have any additional questions, our specialists are always ready to help, and we will be happy to provide more information and answer all your inquiries.
We hope that in the future we will be able to offer even more convenient conditions to make your experience even more enjoyable.
We wish you a nice and peaceful evening!
They send out promo codes and then deny cashback. Well, that's it...
Good day!
The store either offers a discount using a promotional code or gives cashback. This was announced on the store's page.
Please choose one method that is convenient for you =)
Cashback is not credited for orders with promotional codes not published on the LetyShops website ... ............................. I bought with a promotional code published on the website and they did not credit the WHOLE cashback ... a bit of trash
Good day!
Yes, please pay attention to this when shopping. All conditions are listed on the store page. Partners either give a discount using a promotional code or charge cashback.
Cashback is not credited if there is a promotional code
Good day!
Yes, please pay attention to this when shopping. Partners either give a discount using a promotional code or give cashback.
I ordered champagne with truffle candies. They delivered it without candies. The promotion is still on the website today. They offered compensation - 100 (!) UAH. Yesterday, when I called, neither the manager nor the courier warned me that I was buying champagne for 100 UAH more. If I can't make a return or I don't receive 6 packs of candies, I will post everything on the Internet
Congratulations!
Thank you for contacting us.
I apologize for the situation that occurred.
We have already received your request, and the issue is currently being processed. The request has been forwarded to the appropriate specialist, who will definitely contact you for a detailed explanation of the situation.
We always try to provide the best service for our Guests. We hope for a quick and positive resolution of the issue.
We wish you a nice and peaceful day!
MAUDAU UA store
I constantly order from this store, but the cashback is credited every other time. If it is rejected, I create a claim and attach receipts, etc., and they credit it. One order was never credited, like I violated the terms, but they don't specify what exactly.
Good day!
We do not receive rewards for purchases in which a promotional code was used. Therefore, cashback is not credited.
The worst service and attitude towards customers. From the 17th the delivery date of the goods was postponed. And then the order was canceled altogether. Yes, the prices are low, to all the questions "I can't answer you"
Sofia, good afternoon!
We sincerely apologize for the inconvenience caused by the unavailability of the product. Unfortunately, the supplier is temporarily unable to supply this product.
We hope that a small bonus in the form of a discount on your next order will be a nice bonus and will slightly improve your shopping experience with us.
MAUDAU UA store
Cashback does not work with promo codes. This is such greed from Maudau for the sake of 2% (Fozzy group - Silpo you have a specific dislike). Not only do they have one of the worst conditions for cooperation to be on the shelf in their stores (90 days payment deferral period and over 30% markup), they also do not want to pay 2% in an online project when using their own promo codes... I have never seen such greed anywhere. I believe that such a store should not be on Letishops.
Good day!
Partners either give a discount for a promotional code or charge cashback. Most stores operate with these conditions.