Purchases at Tiendanimal ES with cashback in Portugal
Cashback is not credited in case of using coupons and vouchers and cannot be combined with any other store promotions except the codes published on the LetyShops website.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
PRIMER15
15% de descuento o envío gratis en tu primera compra. Sin mínimo de compra. No incluidos productos con el sello Super Precio, ni productos de la marca Natural Greatness. No acumulable a otras promociones y/o cupones descuento. Un solo cupón por cliente y pedido. No aplica a productos de otros vendedores de Marketplace.
ENVIOGRATIS
15% de descuento o envío gratis en tu primera compra. Sin mínimo de compra. No incluidos productos con el sello Super Precio, ni productos de la marca Natural Greatness. No acumulable a otras promociones y/o cupones descuento. Un solo cupón por cliente y pedido. No aplica a productos de otros vendedores de Marketplace.
Reviews on Tiendanimal ES (69)
Therefore, we publish only our customers' reviews.
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The Cashback does not arrive, you open a manual request and after 3 months of waiting for the Cashback they tell you that the time has passed and they cannot give you your cashback. They tell you that you have done something wrong and that is why the cashback has been lost and when you tell them that what is wrong is their system that you have followed their instructions and have screenshots of everything they tell you that they are not obliged to give you the cashback. Two thumbs up letishops
Hello.
We understand that you are unhappy. Unfortunately, we also do not receive a commission from our partners. We really try to do everything possible so that users are satisfied, but we do not always have the possibility of crediting the cashback, in the case if the store does not send the remuneration.
We recommend that you delete the cookie data, reinstall our extension or make the transition directly from the web and accept the cookies when you make a purchase with cashback.
We have already credited the cashback of this order to your balance. We hope you were happy with the cashback.
All the best!
The LetyShops team
Cashback has never worked well for me, I always have to request it manually. Until a while ago they solved it for me automatically, but now a process begins that can take up to 3 months!
Hello Ramon.
Thank you for leaving your opinion.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. We also recommend that you deactivate all the extensions installed in your browser (some of them may affect reimbursement).
We have reached out to our partners to find out this issue. It may take 8 weeks for them to respond. Follow the status of your requests, please, we will contact you through the Help section of your account.
Sincerely,
LetyShops team
Cashback never works well for me in this store, I always have to put a message to get it. Of course, every time I put a message they solve it for me at the moment.
Hello Maria.
We understand your disappointment. Sometimes stores need more time to process the information and transmit it to us.
You have an open query on this matter, please reply to our manager. We are always happy to help our users.
Sincerely,
LetyShops team
Letyshops is not reliable, constantly I must be making inquiries, and many times I lose money, the only solution they always give me is to deactivate extensions and only use a browser tab, which I always do religiously when I make a purchase, very little seriousness on the part of Western pages, not Asian sites that usually comply with the return, I am disappointed with the service.
Hi Margie or Hello Margarite.
We are sorry that you have such an opinion about our service.
Some extensions can really affect the cashback reflection, thank you for following our recommendations. We hope that such situations will not be repeated and your purchases will be successful.
If you have any questions, you can always contact us.
Sincerely,
LetyShops team
Fatal, the only store with which cash back does not appear anywhere.
Good day!
We have contacted our partners to understand the reasons for the loss of your cashback. As soon as we receive the response, the manager will notify you. We look forward.
Sincerely,
LetyShops team
The last orders that I have made are not registered and I have to claim the cash back, and even then most of the time they do not solve it for me. Disappointed with the operation of LetyShops this last month.
Good afternoon.
We see that you have already created a query in the customer service.
We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
As most of the comments say, you have to claim because the cashback never appears. Letyshops should not work with this store if it gives so many problems, the bad image is taken by them.
Good afternoon.
We work with trusted and proven partners. If you have any questions about cashback, please create a helpdesk inquiry.
Sincerely,
LetyShops team
The cashback is registered but the animal store does not notify letyshop but you claim the cashback, that's why I leave 1 star for but you claim at the end they do not give you anything as it remains eternally unconfirmed, the practice of this animal is not very decent. Right now I have reopened two incidents with them and I am waiting for the solution as always with this store.
Good afternoon.
The cashback will be credited to the balance as soon as the partners transfer the commission. Wait times are on the store page. During this time, the partners process and transmit the information to us. If you need help, please write to our customer service through the "Help" section.
Sincerely,
LetyShops team
Once again, I place an order in tiendanimal from lety shop without using any type of discount on the page to be able to access the cashback and I have to claim to receive it. This is the third (at least) time, it is true that they always end up reimbursing it but I have to make a complaint.
Good afternoon.
We are truly sorry that the cashback has not been reflected. This situation is also very unpleasant for us. We have created an appeal with your account, in which we go to the partners to find out the reason for the loss of cashback and solve this situation. I wait your answer.
Sincerely,
LetyShops team
