Purchases at Tiendanimal ES with cashback in Portugal

I am forced to leave this comment, because I did not expect anything less from the letyshop team! Incident successfully resolved in a matter of 1.5 hours. thanks once again

After waiting a week, the delivery guy calls me who can't find the address, and on top of that, the scoundrel says there was an incident. I am certainly not going to buy more products from this store. How little seriousness. The feed was urgent for me and I had to buy it in another store. I don't recommend it to anyone. The delivery man didn't feel like putting on the GPS and looking for the address. All the best.

Despite not using any coupons on the website and sticking to the requirements, I always have problems with this store. After complaining that my cashback does not appear, I have to wait 4 months for the store to respond.

I don't think it deserves even one star. I have never had problems with cashback. They had to refund me €26.81 of a purchase of almost €123 that had been denied by the store for no reason and having met all the purchase requirements. For me, a complete scam on their part. No complaints from me towards the Letyshops team who are trying to solve the problem. I will not buy in the store again.

Bad experience, after weeks of waiting, they changed me from almost €14 to less than €2. Tiendanimal is a total scam, they always have their coupons, therefore, they are not from "third parties". A fool to attract customers, xo come on what it does to you is not to buy again

I hope they publish some of the comments I leave. I used a coupon that offered tiendanimal for a €3 discount, my cashback was €5.78. A month later they changed my cashback for €0.48, when I complained they told me that it was for the €3 coupon I used. Total, that by saving me €3 with the coupon I have lost €5.78!!! Too bad for both parties! If I spend €40 in total they should give the cashback that touches, as if I spend €10 or €5! I don't understand what problem they have... That thing about returning money for purchases is not like that!

The main problem is that for the cashback you cannot use codes from the web and you have to be careful since sometimes the web itself adds codes even if they are not from a discount but letyshops takes them into account, otherwise it works fine and the cashback arrives

1 month after my purchase, my cashback has been modified for no reason and without explanation. A purchase of 45 euros (not counting VAT) of which they returned more than 13 euros, has been reduced to 4 so my cashback is now 1 euro!!!! Let's see what solution they give me, because this has no head or tail! And yes, I met all the conditions at the time of my purchase, don't use discount coupons or anything... I hope it's resolved or I won't buy again.