Sephora, world leader in perfumery, present throughout Italy with over 110 Beauty Stores.
I've ordered from Sephora twice and both times I wasn't credited with cashback, but luckily once I contacted Lety shop customer service I was refunded by them!
Hi Benedetta!
To understand the cause of your cashback loss and try to recover it, we have already forwarded the request to the store representative.
In the meantime, to save you time, we've immediately credited you with cashback from our company's funds :)
A little tip: for your next purchases, try using incognito mode or another “clean” browser, without additional extensions other than the Letyshops one.