Purchases at Hebe with cashback in Poland
- Cashback is not credited for bulk orders (10+ of the same product).
- Cashback is not credited in case of using the store's mobile app.
- According to the store's terms and conditions any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Hebe (27)
Therefore, we publish only our customers' reviews.
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The cashback was not calculated automatically and was rejected after submitting the application, despite following the rules entitling you to a refund. A plus only for the fact that letyshops returned cashback "from its pool", a staggering PLN 1.89 :)))
Good morning!
We see that our specialist contacted you and explained the reason for the loss of your refund.
Please follow the instructions sent in the future.
We hope this won't happen again :)
LetyShops team
Unfortunately, recently no cashback from this store has been calculated automatically, you have to submit an application for each one, which is later rejected and you are left without cashback. I have checked all the conditions and I am doing everything correctly. And the store covers itself with "third-party extensions in the browser, parallel use of a similar service, clicking on blogger referral links from e-mails, banners, all kinds of advertisements, using promotional codes and coupons from third-party resources." Meanwhile, I don't use the browser when shopping, I don't click on referral links, and besides, there are almost never discount codes for Hebe and influencers don't run huge campaigns for them, and I don't click on banners. It can't even be verified from Hebe's side...
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it.
The partners have informed us that our affiliate link has been rewritten. We see that our specialist has already explained why this happened and has sent recommendations so that the situation does not repeat itself in the future.
LetyShops team
It was not automatically calculated, the answer was the same as before, that the application was lost, the explanation with Hebe took up to 4 months, the procedure was an embarrassment. There's no point in buying this :/
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it.
We see that our specialist is already working on solving the case.
LetyShops team
Recently, unfortunately, no cashback is calculated automatically, you have to submit an application for each. There is always a long wait for it to be considered. I've checked all the conditions and I'm doing everything right. I hope it improves. For this % cashback for a big plus :).
Good morning!
There are various factors that can affect the appearance of cashback.
We can see that our specialist has already contacted you, sent tips and is waiting for a response from partners.
We hope the problem will not happen again.
The LetyShops team
Each time I have to submit an application and wait 4 months for it to be accepted. And I would like to emphasize that I do everything in accordance with the rules. I'm switching from Leta, I turned off adblock, I don't turn on other tabs. Very disappointing.
Good morning!
We see that our specialist contacted you and explained that the partners reported that the cashback did not appear due to the rewriting of our affiliate link.
We wanted to support you and charged a bonus from the company's funds.
We hope that a similar situation will not occur again in the future.
LetyShops team
everything okay, quick turnaround
I also submit a request every time, but cashback is taken into account, so there is no tragedy, but they could improve it because I can see that not only I have a problem with it, I also see repeated suggestions from letyshops employees that do not help.
Good morning, Benjamin!
Thank you for sharing your cashback shopping experience, they are valuable to us and other users.
Sometimes cashback gets lost, and as you already know, various factors can influence this. Our manager left some useful tips that usually help you avoid losing your cashback.
So that you do not wait for the results, the cashback for the last purchase at Hebe has already been accrued. <3
Please remember that we are always in touch and ready to help you make profitable purchases.
The LetyShops team
I have to apply myself, but the cashback is charged, so it's ok.
Hello!
There are various reasons for losing your cashback, such as a technical error when making a purchase or failure to follow the store's rules.
The requests help clarify this and refund the cashback, thank you for submitting. <3
We try to improve our system every day. Hopefully, cashback will be charged automatically in the future.
The LetyShops team
