Purchases at Hebe with cashback in Poland
Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for bulk orders (10+ of the same product).
- According to the store's terms and conditions any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Hebe (36)
The longest waiting period. Not always verified. I have to make a request every single time.
Hello, Joanna.
We are aware that the waiting period is a bit long, but we cannot affect it, as it depends on our partners. If you encounter any problem, you can always reach out to us and we will be glad to help ❤
they delay paying out the money for a really long time, but they do pay out :D
Good morning!
The waiting time is necessary for partners to check the purchase data and transfer the commission to us :)
I have never received cashback from Hebe, I submitted an application once and it was rejected, so I don't even complain anymore. This time I made purchases for over PLN 400, I submitted an application, but as I know Hebe, it will be rejected anyway, we'll see...
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it.
We see that our specialist has already contacted you and resolved the situation.
LetyShops team
The cashback was not calculated automatically and was rejected after submitting the application, despite following the rules entitling you to a refund. A plus only for the fact that letyshops returned cashback "from its pool", a staggering PLN 1.89 :)))
Good morning!
We see that our specialist contacted you and explained the reason for the loss of your refund.
Please follow the instructions sent in the future.
We hope this won't happen again :)
LetyShops team
Unfortunately, recently no cashback from this store has been calculated automatically, you have to submit an application for each one, which is later rejected and you are left without cashback. I have checked all the conditions and I am doing everything correctly. And the store covers itself with "third-party extensions in the browser, parallel use of a similar service, clicking on blogger referral links from e-mails, banners, all kinds of advertisements, using promotional codes and coupons from third-party resources." Meanwhile, I don't use the browser when shopping, I don't click on referral links, and besides, there are almost never discount codes for Hebe and influencers don't run huge campaigns for them, and I don't click on banners. It can't even be verified from Hebe's side...
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it.
The partners have informed us that our affiliate link has been rewritten. We see that our specialist has already explained why this happened and has sent recommendations so that the situation does not repeat itself in the future.
LetyShops team
