*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello! The service is becoming less attractive. I have been using the service for a long time (a couple of years). During this time, the service has developed, but lately my discontent has been growing more and more. What I would like to dwell on: 1 More and more often there is a delay in replies to open messages. The service complains about the congestion. But as a user, this complaint does not make it more comfortable for me to communicate. The answers do not always come to the point (again, they complain about the congestion). Only after the next appeal, the issue is somehow resolved. 2 Situations related to non-accrual of cashback began to arise more often! (So, for example, for the same session, in the same way, and with the same payment, you buy 6 goods from different sellers, and cashback is charged only for 3!). 3 Situations related to the payment of cashback on closed orders began to arise more often (for example, after an ineffectual weekly waiting for payments, you have to open messages and resolve these issues in a "manual" mode). 4 The attractiveness of the service is declining for another significant reason. For example, earlier, when I still had a bronze status, the base rate on most goods on Aliexpress was 3%, and taking into account my status - 3.3%! Now I have a silver status, and the base rate on most goods on Aliexpress is 2.5%, and taking into account my status - 3.0% !. Those. the attractiveness for me as a user is greatly reduced. You start to think ...! The service will certainly give some explanation for all this, but this, I am sure, is not a solution to issues, but an excuse that will not add convenience and attractiveness to the user. I compared all the moments as it was before, and what has become now (using my personal experience with your service). Something needs to be changed!
Igor, good afternoon!
Thank you for taking the time and giving feedback on cooperation with the service. The entire LetyShops team is working on new functionalities and are trying to develop every year.
We apologize for waiting for a response to your request. Now we really answer a little longer. We understand that not all cashback bets are pleasing. We want users to get more benefits from purchases, but there is a percentage that partners provide according to cooperation agreements.
Sincerely,
LetyShops team
Stopped going to the application (
Vladislav, hello!
Yes, there is such a mistake. As soon as there is news, we will publish the information on the AliExpress page.
Sincerely,
LetyShops team
On November 21, I made 7 orders, but Kezhbek did not count. Although I went to aliexpress through the letishop application.
Hello!
To understand this situation and help, they created an appeal to the care service. You can write to the manager via mail or personal account (section "Help", "My Appeals"). We are waiting for your answer :)
Sincerely,
the LetyShops team
From November 21, cashback is not accrued through the updated Aliexpress application, so the LetyShops application redirects to the browser shell when switching. Sorry ((We are waiting for an understanding between the parties and fixing the bug.
Hello!
Sergei, the issue is being resolved.
Sincerely,
the LetyShops team
This is a big downside that doesn't work in the Alixpres app.
Good afternoon, Dmitry!
The ability to switch to the AliExpress mobile application from LetyShops is temporarily limited. This is done to save cashback, because in the application of the store there are difficulties with capturing information.
We hope that soon everything will fall into place :)
Sincerely,
the LetyShops team
Ordered a phone 11.11 in the amount of 3400 UAH, cashback did not appear. After applying to the support service, they charged UAH 20 to the account in 10 days, although 1.65% were said to have bought mobile phones.
Congratulations!
Checked the information. Cashback for your order is calculated at the rate from the category "For goods from the list of stores". Based on the Lety code, the rate was 0.55%.
Sincerely,
the LetyShops team
responds slowly. Goods are not credited.
Good day!
Now, indeed, we are responding to requests a little longer. The manager will contact you and help you resolve the issue :)
Sincerely,
LetyShops team
I ordered on November 11, 2019 and there is still no cashback for some items. Wrote letters - no answer what happened /?
Alexander, good afternoon!
Sorry for waiting.
We will do our best to help you.
We promise that no letter will go unanswered.
Sincerely,
the LetyShops team
a bunch of notifications about the sale and at the last moment everything is flying to hell! "did not transfer data" "loaded system" then you prepare an appeal for 26 hours !! order, and they dump you 150 UAH and type solved the problem! there one order even with the minimum percentage would have such a cache! and the sum of all would be much further than your pennies!
Hello!
Unfortunately, the store did not transfer the reward for your orders. This may have been a mistake. The cashback ordering algorithm may have been violated. Partial compensation has been charged to support you.
We hope that the situation will not happen again in the future.
Sincerely,
the LetyShops team
Little cats for purchases on Aliexpress 11.11. Withdrawal of funds when certain amounts are accumulated. I think I need to switch to another service!
Good day!
The cashback rate depends on the amount of remuneration that the store pays to us. Yes, there is a limit on the amount for withdrawal. This is due to the fact that the commission for the transition is paid by our service.
If you have additional questions - write. We are always happy to answer.
Sincerely,
LetyShops team
Lost my orders on the 11.11 site, although the order numbers with soums and screenshots were sent to them in circulation. The order was over 20,000 rubles - they added a lousy 107gr with bonuses. Well, how can you believe them? Shit is your service, I don't recommend it to anyone.
Good day!
Cashback accrual is an automatic process. If the store receives information about the source of the referral, the information about the orders goes to our system.
Unfortunately, we did not receive any data about your orders, so we accrued a part of the cashback as a bonus.
Sincerely,
LetyShops team