*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
It is going well, and it has returned a lot of money that I have invested in purchases, but I would give it 5 stars if it did not get caught when there are sales on AliExpress, today is Black Friday it does not enter
Hello!
Please try to reinstall the Letyshops and Aliexpress app and transition. If the transition doesn't work, write to us.
Sincerely,
LetyShops team
I have placed an order here on AliExpress and I do not get anything that I have purchased or a refund
Good afternoon!
Thanks for letting us know.
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
2 days ago I made a purchase through letyshop and it does not appear in cache.
Hello!
To resolve the situation, we have created a consultation service. You can find it in your account, section "Help", "My queries".
Sincerely,
LetyShops team
Fatal, I placed two orders on 11/11 and there is no refund. I am very disappointed because it was quite a lot of money
Good afternoon!
We want to help you with this matter. Please create an inquiry in the customer service (section "Help", "My inquiries"). We will be waiting for your response to help you as quickly as possible.
Greetings,
LetyShops team
I made a purchase of 250 euros and they have not given me the cash back. Also I have sent them emails and nothing ...
Good afternoon!
We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Greetings,
LetyShops team
I made some purchases almost 3 days ago and it still does not show me that I have bought with cashback, following the steps. But if it is reflected in transitions, does it mean that it is about to validate or is it that I did it wrong? Because I understood that he left after two days at the most):
Hello.
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
I placed an order on AliExpress on 11.11 through LetyShops and in my account it does not appear as if I have bought anything. What I can do?
Good afternoon!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
Very bad experience on 11/11. I followed all the steps that they indicate, the transition is registered but the purchases do not appear ... too much promotion in networks but then at the moment of truth it is not functional. In addition, I have confirmed orders pending receipt and the cash back that I had pending from other previous purchases is not updated. Disappointed!
Hello!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Cashback does not enter "Credited" status immediately after receiving the product. Partners need time to process your order information. The dates of the cashback accreditation are indicated on the store page and you can also see the maximum time of the cashback accreditation in your account, in the "Orders and finances" section, simply click on the arrow near the price of the cashback. cashback.
Greetings!
LetyShops team.
I have ordered on Ali from here and my orders are not reflected
Good morning.
Thanks for writing to us. We are happy to help you resolve this situation. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. We look forward to your response.
Greetings,
LetyShops team
I have seen this on social networks, I entered AliExpress through here and bought a few things, I enter this application and they do not return the money or anything !!!
Good afternoon!
Thanks for letting us know.
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team