Кешбек може з’явитись протягом 3-х днів з моменту здійснення покупки.
Кешбек не нараховується за замовлення співробітників магазину Master Zoo UA.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
For some reason, the automatic accrual of cashback in this store stopped recording. I applied twice in April for two orders and in September. Same problem. Something definitely needs to be recorded. But for the sake of justice, after the appeals they find my transitions, contact the store and calculate cashback
Good day!
Thank you for your feedback.
For the next purchases, please record a video of the order process and send it to our support. Let's try to analyze and reproduce the process at home.
It does not work with the OS! this is a global problem... this is discrimination against apple users
Good day!
We noticed a problem with the display of orders placed in the Safari browser on iOS and macOS, therefore, until it is resolved, we recommend buying from Master Zoo UA through other browsers.
We will do our best to resolve as soon as possible. If the cashback did not appear, please submit an application.
The store is good, orders are fulfilled on time and promptly. BUT, maybe you need to figure out the cashback calculation system (or servers, or software)? Out of 8 purchases, in 6 cases (75%) I had to contact about non-calculation of cashback automatically.
Greetings!
Thank you for your comments.
We are working on improving tracking.
The store is great, the employees are always friendly and give very good advice about the cat) Plus it is nice to have a discount in the office, I am a regular customer)) Unfortunately, there are difficulties with cashbacks - they are not always credited automatically.
Good day!
Thank you for your feedback.
We are working together with the store to improve tracking. Thank you for creating a lost cashback claim. We will try to return it as soon as possible.
Hello furry!
Good evening. The store is great, but the cashback program does not work. This is not the first time I am writing. Improve the program. Cashback is not automatically accrued. I comply with all conditions.
Good day!
We are sorry that the cashback did not appear.
We want to understand the situation in more detail.
For your next purchase, please record a video of the order process and send it to our support. Managers will try to reproduce the process and find the reasons for the loss of cashback.
Tell me why it transfers to the site after activating the cashback? Will it be relevant, can I order?
Good day!
Yes, you can make a purchase.
Prompt, friendly, all your favorites are available. Pussies are satisfied)
The kitties are pleased to have such a caring owner ❤
Everything is great, the kitties handed the food directly into their paws :)
Cats - food, you - cashback)
Everything is fair! =)