I don't know how, but my account was stolen and they wanted to withdraw the balance I had. A Letyshops agent helped me instantly and solved the problem. Now I have proceeded to make my first withdrawal and it was a matter of 10 minutes and I already have it in my account. I really recommend this service.
Please excuse any inconvenience caused. We will do our best to minimize the risk of similar situations occurring.
However, we appreciate you sharing your experience ❤
What I liked most was being able to discuss the problem with a real person and not a chatbot. -And on this occasion in particular your patience and proposed solutions to satisfy my request for cashback. What I liked least, because although I am not much of an online shopper, I have had to claim cashback from you several times because something went wrong. I have learned that I have to keep screenshots of everything because sometimes your application fails... But I have to say that in the end I have always shown you that I did make whatever purchase it was and you have paid me the amount.
Thanks for your comment, Juan ❤
Sometimes things may go wrong, but we always do our best to help our users.
I was very happy until they didn't give me enough cashback on the last two purchases. According to them, they have not found it in their system. They send a request to the English court and the book house that take 4 months to respond. However, a small purchase of beauty with a cashback of cents confirms it instantly.
Hello!
Thank you very much for sharing your experience and your opinion.
Don't worry, your order requests have been sent to our partners for review. We hope to receive the positive response as soon as possible.
They resolved my return with very qualified and professional staff. Thank you
A pleasure to help you ❤
I have no complaints, the only thing is that sometimes the return percentages vary a lot, I don't know why, I guess it's a store thing, but hey, everything is fine.
Hello!
Each store has its different cashback rates. If you have any questions or need clarification, do not hesitate to contact our customer service through the “Help” section of your personal account ❤