Winkelen bij Casa del Libro ES met cashback
- Cashback is available only for the Spanish version of the site.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
- Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.
If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.
Beoordelingen bij Casa del Libro ES (136)
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I leave a third and final comment regarding the experience I had with this store. Initially, the €10 Cashback of an order I placed when there was an increase was not recorded. After three months of submitting a claim, the store refunded me 1.57 of that order, but Letyshops have quickly credited the corresponding difference and have helped me with all my queries. Very satisfied finally with the solution that they have given me. Thanks!
Hi Gem!
Unfortunately, for the technical reason, the increase was not applied to your cashback, but we have already refunded you the full amount of the corresponding cashabck. It has been a pleasure to help ❤
All the best.
The LetyShops team
I do not recommend it. Since October 19, waiting for them to give me the cashback of 10 euros that I made once when it was higher and still nothing. At this point I doubt they will approve it ... I will not repeat this in particular, because in other stores with less cashback (cents or few euros) I have had no problem.
Hello Gema!
We have sent a request to the store representatives to find the lost refund and we are still awaiting their response. Processing can take 3-4 months, and unfortunately we are unable to expedite it. As soon as any news arrives, we will inform you.
We hope for your understanding.
All the best.
The LetyShops team
It had been working very well for me, but lately it doesn't register my cashback, regardless of whether I activate it with the extension or from the Letyshop website. Not even the Letyshop system is registering the cashback, since in my recent requests for lost cashback it says: "The cashback has not been found in our system." I haven't had any problems with small purchases, but whenever the purchase is over €100, I've had to submit a request. I appreciate their excellent service, but it's a bit tedious having to register a request for each purchase when that's what the extension is supposed to be installed for. ): All I can do is be patient and wait for the optimal resolution of each purchase request.
Hello, Fatima.
Thank you so much for sharing your shopping experience with us.
The order amount doesn't affect the cashback effect. If we don't find the cashback in the system, we send the request to the store representatives. This process can take 3-4 months, and unfortunately, we can't expedite it.
Please monitor the status of your applications. As soon as we receive any updates, we'll let you know immediately.
All the best.
The LetyShops team
Although I've always received my money back, it's never been shown directly after I made the purchase. I always have to claim the lost order, and Letyshop eventually resolves it…
Hello.
We understand your feelings. Situations where cashback isn't credited are also unpleasant for us. We see that your last order was successfully credited. We hope you don't experience any more issues with your cashback and that you enjoy shopping with our service.
All the best!
The LetyShops team
Everything has always gone well for me. In fact, I made a purchase today, and it's already been confirmed. Now, on Friday (or three days ago), I also made one because there was another good discount, BUT it hasn't been confirmed. It's true that they say it can take two business days, but since the last one has already been confirmed, I'm afraid the second-to-last one has passed.
Hello, Pablo.
Thank you for sharing your experience.
Casa del Libro cashback is credited within 60-120 days of each purchase. You can always see the approximate credit date in your personal account by clicking on the order line. If you have any questions, please contact us at support@letyshops.com ❤
All the best.
The LetyShops team
Although I had a couple of issues with the cashback refund, Letyshops resolved them without any problems and they themselves credited me with the amount I was owed. Overall, no issues.
Hello, Leire.
Thank you so much for sharing your experience. It was a pleasure helping you ;)
All the best!
The LetyShops team
These used to have a maximum price of €15, but now they're €5. At the beginning of the year, there was a good discount every month, sometimes even 30 or 40%. The truth is, it's gone down a lot, but that's probably due to the store. This platform works quite well for your book purchases.
Hello, Pablo.
Follow the news on our website and app so you don't miss out on the most profitable offers. We appreciate you being with us ;)
All the best!
The LetyShops team
