Cashback is credited only on the value of the Basic plan, even if a user purchases the Plus, Complete, or Ultra plan.
Same problem as other comments. Having the Letyshops extension when making the web purchase in NordVPN, showing "cashback activated" with the green icon in the extension and making the purchase at the same time without changing or closing the browser, then cashback was not credited. I wrote to NordVPN support repeatedly and they totally ignored me. It has low prices at the cost of not giving good support. LetyShops tells me that they also got in touch and did not answer them either. Finally Letyshops is going to give me the cashback. But beware of buying from Nordvpn: the page or their commitment to letyshops are not working well for them!
Good afternoon!
We cooperate with stores / services through an affiliate program. Unfortunately, the request was not processed at the designated time, so we did not want to ask you to wait any longer. We hope that future purchases will be successful.
Sincerely,
LetyShops team