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Auto order was confirmed. Came by NP courier for the day. cashback appeared pending. He indicated the number of the loyalty card in the comments to the order, but the cashback was given as a new user. True, ordering on the Internet is really the first. Nothing to complain about yet
Good day! I decided to leave your feedback and advice do not contact EVA It took 10 days after the order as the operator called and said that one item was not available in the order, although an SMS came on the day of the order that the Application was accepted! We will inform you about the status of the order by sms / viber messages. Then sms that the order was formed, why then write on the site that everything is in stock. The impression is that they, especially with a high cashback, say that there is no position and must be replaced, then the order number changes and cashback is not credited. It's good that *** pike ordered diapers and the next day delivered *** pik well done EVA pi ... And the operator at EVA snorted and was not happy that I refused the order.
Natalia, good afternoon!
It is a pity that not all positions were available, and such a situation occurred.
For questions about product delivery and quality of service, please contact the store's support.
Sincerely,
LetyShops team
Do not disgrace the guys from Letishop, after reading the reviews, I see that you first write in the responses that the maximum period is 60 days, then 70 days, now retroactively changed the rules and write for 130 days !!! How to take it? I perceive it as a scam! And for everyone who wants to buy something in Eve, I recommend passing by, you will not receive any cashback
Hello!
Each store has its own terms for data transfer, they may vary. We noticed that in 60 days the cashback does not have time to be credited. We analyzed and updated the confirmation date information so as not to mislead users.
Now we receive a reward from this store within 130 days, if the situation changes, we will adjust the terms.
Sincerely,
LetyShops team
I already made another order in Eva will have to be canceled, because for some reason it is impossible to pay for an order from an online store at the point of issue with a gift certificate and a cashback from Letishops or someone else has nothing to do with it.Secondly, after canceling the order, I bought manually in the store itself and for certificates (3 pcs. 25 UAH each) and there already went in the check an additional discount of 0.75 UAH for each, which for some reason was not counted at the very point of issue!
The manager called back after a week of silence and said that not all the goods were in stock. refused the order, BUT the money was never returned. They said that after 4 hours, SMS came, that after 3 days. already 3 days have passed, but there is still no money. DO NOT ORDER !!!
Good day!
Natalia, we believe that the issue will be resolved in the near future.
Sincerely,
LetyShops team
Ordered in Eve on June 7. Also wrote-action-big cashback. Did not return as of 07.08.2020. The scam is full !!!! Everyone is dumped within a week, or immediately after payment, and people are bred here. Order in Eva UA 07.06.2020 20:54 Pending 23.31 hryvnias. Cashback confirmation is expected until 21.08.2020 Order number: 591130 Order amount: 484.7 грн. Date of order: 07.06.2020 20:54
Hello!
Each partner store has a set deadline for processing information. For Eva, the average waiting period is 30 days from the date of the order, and the maximum is 70 days. Information is available on the conversion page.
Let's count together :) Your order was placed on 07.06. Therefore, the cashback must be credited to the balance by 21.08. You can also check this date in your personal account.
If you have additional questions, you can always write to us in the "Help" section, or to support@letyshops.com.
Sincerely,
the LetyShops team
I ordered a week ago. The order never came. I do not recommend it.
Natalia, good afternoon!
Please contact store support. We are sure that the issue will be resolved :)
Sincerely,
LetyShops team
A month and a half has passed, but the cashback has not been received. Received the order after 3 days
Hello, Inna!
Each store needs time to verify and transfer information to us. For Eva UA, the maximum period for crediting cashback to the balance is 60 days, so you need to wait a little longer :)
Sincerely,
LetyShops team
With the help of the care service, the cashback was credited for the wash gel, although initially it did not even appear pending. Online assortment is expensive, of course.
Alexander, good afternoon!
We contacted partners to find out the reason for losing cashback for your order by crediting a bonus from the service to support it.
We believe that the recommendations given in the appeal will help in making future purchases :)
Always happy to take care!
Sincerely,
LetyShops team
We order very often. More than 40 orders from Eva, for all completed orders cashbacks are credited. It is a pity that you need to wait for a very long time - about 2 months from the date of purchase. But double cashback))) One from Letishop, the second from the Eva store as bonuses under the store's customer loyalty program. Thanks to Letishop, we have already returned UAH 4 966.15 !!! There is no scammer here - everything is fair. But Eva is not the same for a long time - either the product is out of stock, then the order has to wait for 2 weeks.
Good day!
Thank you for sharing your shopping experience.
We understand that we want to see the credited cashback on the balance as soon as possible :) Time is needed to process and transfer data on order.
Sincerely,
LetyShops team
Cashback has been going on for more than a month, all deadlines have passed. I do not recommend buying here.
Good day!
Vadim, apparently, there was a delay in data transmission through the affiliate program.
We know that an appeal to the care service has already been created to resolve the issue. The manager will help :)
Sincerely,
LetyShops team
I made an order on June 11, everything was delivered, but the cashback never came
Good day!
The loss of cashback can be influenced by several factors:
- third-party browser extensions (for example, an ad blocker);
- the transition before the formation of a purchase from advertising resources;
- error during data transmission.
We are always ready to understand the details of the appeal. We are waiting for your message in the "Help" section of your account. It is accessible from a computer and on the mobile version of the site.
Sincerely,
LetyShops team