Purchases at MAUDAU UA with cashback in France

Each time the employees work worse and worse. Made Order #1001357574 from 07/28/2024, 06:32 PM They called back and said that there are 3 items for one item instead of 8. They were told to send what they have, and the rest when they appear in the warehouse, the order was fully paid. In the parcel, this item was not sent at all, 20 days passed, the order was canceled altogether, citing that they did not get through. Why did you even need to call if they were told once? Everything is very bad!!!

Soon it will be a month since the order is sent, No. 6385028, keep it up! Well done! Exquisite service, standard "wait for shipment 2-4 days" for almost a month! Super!!!

I, like many other customers, faced the problem of long delays in the fulfillment of orders. As a result, I no longer needed some of the items I ordered because I had to buy them elsewhere. It is a pity that the store, which was once a reliable partner, has changed so much.

If a promotional code is used or there are certain products in larger quantities - cashback will not be charged. But this was reported on the page But the service is most disappointing: • not all goods that are available for ordering on the site are actually available from the Seller for delivery. That's why the wide assortment, which I was always so happy about, is deceptive; • the prices are constantly changing, you need to check the basket before paying, because it was not the first time that we encountered the fact that while the order was being paid for, the amount of the basket increased significantly; • if there is more than 1 item in the order, it can be sent for weeks and it is not a fact that it will arrive in full (part of the goods can be canceled and then wait weeks for the money to be returned); • payment that is also extended by a week, if the order contains goods that cannot be delivered; • due to such features of payment, cashback is not confirmed on the Letyshops service or is canceled when paying with a Monobank card; • there is no communication regarding the buyer’s familiarization with the status of his order (confirmation, change of delivery date, adjustment of order content, etc.) • support responds with a significant delay or does not respond at all Pros, because of which I still sometimes return here: sometimes there are available conditions for chickens fast delivery, reliable packaging of order contents, assortment, you can earn points for reviews, there are nice promotional offers and promotional codes

Cashback is not credited if the promotional code maudau was used

I used to really like this store. But lately everything is really not fun. It takes a long time to collect orders, if there are not one or two items. Once the order was collected for more than two weeks. A part was not sent at all. They kept repeating on the phone that they were about to send it. It was a very bad result, since I simply didn't need many of the products from the order, because I already bought them while I was waiting for delivery. Although it used to be very convenient to have such a diverse assortment in one store. Plus, you can pay with a kid's card

Feedback 2

Recently, the service has been simply terrible. I ordered the product on September 21. At first, they promised on the phone that it would be sent on September 22, because everything is in stock. Later, I received a message that the shipment is delayed and will be on September 24. Every day I call and ask to send it, because there are diapers in the order, I need them already. The order is fully paid. They promise that they will send it, but today is already the 27th and it is deaf again.
I used to really like this store. The product range is wide, it was very convenient for me, because I live in a village with three small children and no car. But now it's terrible. If there are more than three items in the order, it will take two weeks to collect them. They don't do everything in the promised time. I do not recommend ordering here if you need something urgently

Shock shock! This is me about the Mau Dau service. The first order is from 01.08.2024 - after 4 days, a message arrives that the delivery will be as early as 15.08 (!!!) Well, how is that? And you can't warn me the next day so that I order in another store and I would have already received my goods three times!!! The second order from 08/03/2024 - they wrote that they will deliver on 08/08/2024 (!!!!) But I doubt this too much! WHY don't you write on the website that you have no products in stock. I've had enough of fooling customers. And I am not yet writing reviews about every order with which there are always problems. And another innovation. It is impossible to receive an order with payment to the courier if there is even a bottle of alcohol. Everything must be paid in full by card at once. A clear answer, where did they get it from, I was given the name of the law in the bot. But I did not find a clear written norm there either. Perhaps it is necessary to teach employees to know the laws better and not to fume and brush off customers "maybe they will believe". I wrote to return the money, but silence in response.

ppc store, there are no questions for Letyshops, the MAUDAU service is below the plinth

I do not advise. I received the wrong product that I ordered, it's a pity that I opened the packaging and cannot return it, it is impossible to view the orders made in my personal account

Continuation of the story about my orders, I chose the product and ordered it on the website, a week later they call that my order cannot be fulfilled, because the product I ordered is not available, although the website says "in stock" twice in a row. I do not recommend!!!

Unfortunately, after so many orders (since 22), I understand that it has become worse, and it is very noticeable... The status of all products was "Shipping tomorrow", but even after a WEEK, the order was not sent, no one even created a TTN . There was no reaction other than "wait 1-2 days", actually 2 days have passed, and the situation has not changed. Before the next order, I will think 10 times, and with great probability I will order from Rosetka or directly from Fozzi or Silpo, because Maudau with such service is the bottom. The maximum they can offer is a UAH 100 coupon from UAH 1,000, which is already available everywhere and without "apology".

I do not recommend the store. The overall rating of 3+ is definitely overrated. No order is fulfilled on time or at least in full. Constant confusion with product availability. Orders are collected sometimes for weeks. Applications for cashback are rejected even if all the rules are followed.