Purchases at AliExpress with cashback in Finland
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9417)
Therefore, we publish only our customers' reviews.
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all major purchases were no longer counted. even the transitions are not all fixed, you have to go 3-4 times ...
Good day!
The price of a product in AliExpress does not affect the cashback registration in our service.
The transition to the store is always recorded in the "Orders and finance", "My transitions" section, if our extension was activated / clicked on the "Go to the store" button.
Have contacted you on request to help. Unfortunately, no response was received.
Sincerely,
LetyShops team
with a friend ordered at the same time from the same seller the same phone at the same price) cashback of course did not appear) left an appeal and the coolest thing is that a friend was charged 270 rubles and I was 150))) ) but still put 5 stars, I'm not sorry)))) in general, a friend, for every cheap trifle, they instantly charge cashback and for a normal amount they don't seem to see the purchase ...
Good day!
Each situation is considered individually by the manager. The amount does not affect the cashback accrual.
We hope that in the future it will be fixed automatically.
Sincerely,
LetyShops team
Hello again! As far as I understand, until you write here, you will not receive an answer to the mail. The second sale in a row, half of the orders are missing! Thanks for the great service.
Alina, good afternoon!
We are always ready to help resolve the issue. This can be done in requests that are created through the user's personal account, the "Help" section. We are waiting for screenshots of unappeared orders.
Sincerely,
LetyShops team
The support service works badly. 11.11 cashback was not credited. written by the support service and they are doubtful as if they are specifically asking the same questions.
Good afternoon, Eler!
To calculate cashback correctly, we need to know from which seller the product was purchased. Therefore, we have requested this information from you. Please send in your request a screenshot following the example provided by our manager. We will be happy to help.
Sincerely,
LetyShops team
Since 18.11 made 5 purchases, you can even see it by the transitions to Ali, not a single one !! was not reflected in the expected! repeats the same as with the EPN, left them here the same thing, are there generally honest cash back services? and you don’t need to tell me that I did something wrong! I know the rules
Hello!
We will definitely understand the situation, because we do not want it to be repeated. We see that a call to the care service has already been created from your profile. The manager will answer it within a few days.
Sincerely,
LetyShops team
I ordered 20 sets of children's clothing. The promised cashback for clothes is 5.5%. In fact, they accrued 2.75% as "everything else". Goons.
Hello!
The category of the product is determined by AliExpress and transmits information to us automatically. Unfortunately, we do not know in advance which section this or that product belongs to.
Sincerely,
LetyShops team
Recently, I began to think about switching to another cashback service. For some orders, cashback does not come (although this product, this seller is not in the list of sellers who do not charge cashback), withdrawal from 500 rubles, long support response ( but here it is worth adding that I recently encountered this and answered really quickly before). I recently bought headphones from the "increased cashback" section and I received not 48% cashback, but 3.5%. After that, I wrote in support and So far, no one has answered me. Before, I could advise Letishops, but now I'm not sure about this
Good day!
Sorry for not responding so quickly lately. After the promotions, we received a lot of questions, we process them in turn, so that not a single one is left unattended. We posted a notification when creating an appeal that a response will be received within 5-7 days.
Our managers will definitely answer you and help you understand the situation. We hope there will be no more difficulties. Thank you for being with us for so long.
Sincerely,
LetyShops team
Agree with upxiang01 and others. Two phones were paid for at different prices. The phone is more expensive, the cashback was counted less. Before buying, I made screenshots of the rate of 0.5% and the rest. I wrote to the care service, they said the full cache will be counted after the purchase is completed (there are doubts). Let's see. Some of the positions were not credited with cash at all. I had to send screenshots. Yesterday I made a purchase, the cache is also not displayed. Do you send screenshots from each purchase? There are pluses, but these minuses are bad for the situation. Until the entire cash is credited, there is time for me to think about further cooperation. It all started out beautifully.
Good day!
We got acquainted with the appeal. Indeed, so far the cashback is displayed incorrectly. The care manager is waiting for admission with you and is monitoring the situation.
When cashback is not recorded in your personal account, we do not receive information on the order from partners. Therefore, we ask users for screenshots so that they know which order and at what cost to accrue cashback. We sincerely hope that further orders will be displayed in your personal account automatically.
Sincerely,
LetyShops team
Когда начислять начнете? 1,5 месяца ноль целых ноль десятых. В месяц делаю по 100 заказов на Али. А в отзывах писали что порядочный сервис...
Добрый день!
Кэшбэк отображается в личном кабинете, если получаем информацию по заказу от партнеров. Видим, у вас было открыто обращение, но, к сожалению, в нем не получили от вас информацию по заказам, чтобы помочь. Как только у вас будет возможность, будем рады увидеть ваше обращение в разделе "Помощь" с прикрепленными скриншотами заказов из личного кабинета магазина.
С уважением,
команда LetyShops
I do not know what happened to this application but my purchases on 11.11 and Black Friday were not rewarded, I have contacted the customer service, I have sent a screenshot of all my purchases and I have received a mock bonus, I made all my purchases according to the rules, just as I had done on other occasions, I have checked in the list of their stores and my purchases did not belong to that list, so I do not see benefit to continue using this application if it only brings problems, false hopes and loss of time .
Good afternoon.
Unfortunately, if for some reason you do not get cashback from orders placed with us, we are also left without remuneration. Therefore, we, like you, are interested in the fact that the purchase process runs smoothly. We have credited you the maximum possible bonus. We hope that our advice on buying cashback on your future orders will help you.
Sincerely,
LetyShops team
