Purchases at Just Eat ES with cashback in Spain
- Cashback is not credited in case of using coupons, vouchers or promotional codes of any kind not published on the LetyShops website.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Just Eat ES (87)
Therefore, we publish only our customers' reviews.
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The amount for which they applied the cashback was less than the total of the ticket and on top of that they deny it ... You should stop collaborating with them. It is clear that they are not interested in looking good with the users of Letyshops.
Hello.
Cashback is paid on the net value of the product, excluding VAT, all other taxes and charges, and any additional costs such as delivery and shipping.
Based on your account information, the cashback has already been credited to your balance as a bonus. We hope that such situations do not happen again;)
Sincerely,
LetyShops team
The cashback never works and it is claimed and they cancel it. If I have to be claiming each order it is better that they remove this store, or that I buy elsewhere
Hello Santi.
We are sorry that you have faced such a situation.
For the Just Eat cashback to be credited, you must follow the rules, that is, do not use promotional codes or coupons and do not buy from a Just Eat mobile application.
We will do our best to find the reason for the loss of your cashback. Follow the status of your requests, please. If you have any questions, do not hesitate to contact us through the Help section of your account;)
Sincerely,
LetyShops team
At first this store was doing very well, they always gave me cashback, but since November I have not registered it. I've had to be claiming it all the time. I contacted Letyshop and they told me that there was no problem with the store, to look at the conditions. Well, I have always met the conditions for you to get money back and I thought they would have an internal failure that they would be solving, but in my last 2 orders they have denied me the cashback. It was already an annoyance to have to be claiming all the time, but if now they don't even credit me, I'll just ask this store. PS: with the other stores I have no problem.
Hello.
We are sorry that you faced such a situation.
We have contacted Just Eat representatives and unfortunately we did not receive an answer as to the reason for the loss of your cashback. Perhaps this happened due to some error or due to the failure of the purchase algorithm.
For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up for the lost refund from our account.
With all our heart, we hope this does not happen again and that you do not be disappointed.
Sincerely,
LetyShops team
I put a star because you can not put 0, fatal, both for Just Eat and Letyshop. I placed a very large order, the cashback arrived, I contacted Lety Shop, and of the € 10 that belonged to me, they only gave me € 2.18. The disastrous contact with Letyshop, they have done nothing to solve it.
Hello Victoria.
We are very sorry that you have faced such a situation.
As the order has not been registered, we have credited you the maximum possible bonus of our funds that will confirm until the date indicated in your account.
If for some reason, the cashback does not appear, the store has not sent any remuneration for your order, therefore we try to reward at least a part of the cashback that the user does not get, from our funds.
We hope that everything goes well and that your future purchases are successful.
Sincerely,
LetyShops team
of two orders none credited in cash, the first at the end after claiming they put it but the second they tell me that they do not credit me, do not bother to order from Just eat around here it is useless
Hello.
It's a shame you have such an opinion.
If for some reason, the cashback does not appear, it is possible that the store has not sent any remuneration for your order, therefore we try to reward at least a part of the cashback that the user does not get, from our funds. Follow the status of your request, please. If you have any questions, feel free to write to us at support@letyshops.com.
Sincerely,
LetyShops team
I have made two orders and they have not made me the cashback of any of them, it is as if I had made them without this application
Hi Alex.
To solve the problem with the lost cashback, you must create a query yourself, in your personal account, in the "Orders and Finances" section, filling in the form (from the web version of the mobile phone or from the computer).
About other questions you can always find the answer in the "Help" section.
Sincerely,
LetyShops team
For a food item that arrives in the day ... the cashback should be a maximum of one week. It seems ridiculous to me to wait two months ...
Good afternoon.
Partners need time to process and transmit information about the order. You can check the refund date on your account by clicking "v" next to the "Pending" text. Confirmation of receipt of goods to your account on the store's website will speed up the accreditation process.
Greetings!
LetyShops team.
