According to the store's terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 6 months after the purchase has been made.
erli rejected the casbach after a month, only the intervention of letyshop allowed me to get a refund. Yesterday I made another purchase, everything in accordance with the store's regulations. We'll see how it goes this time
Hi!
We are happy to inform you that the cashback for this purchase has been automatically calculated. If you have any questions, you can always find us in the "Help" section.